automotive service advisor
2 weeks ago
Customer Support: Provide technical assistance and resolve customer concerns.
Operational Compliance: Ensure all processes meet regulatory and quality standards.
Fault Diagnosis: Troubleshoot and resolve coating issues at OEM paint shops.
Product Testing & Adjustments: Conduct on-site tests and adjust products as needed.
Inventory Management: Track product usage and assist in demand planning.
Training: Provide technical training to customers on coatings.
Process Optimization: Contribute to process improvements to enhance operational efficiency.
Data Management: Maintain accurate records and reports for customer needs and business development.
Qualifications:Education: Diploma or Bachelor's degree in Chemistry, Chemical Engineering, or related field.
Experience: Minimum of 2 years in a technical service role (Automotive experience is a must).
Skills: Basic computer skills (MS Office, CRM systems) and proficiency in English.
Fieldwork: Ability to work in customer-facing, field-based roles.
PPG Group is a global leader in coatings, offering innovative solutions that protect and enhance assets. Join our team and make an impact in a fast-paced, challenging environment
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