Driver Team Leader
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
This Full time on site position offers great opportunities for career growth.
- Coordinates and schedules shipments, deliveries, and pick-ups with customers and drivers
- Communicates with customers via phone, email, or messaging platforms to address service requests, complaints, and inquiries
- Monitors real-time location of drivers and vehicles to ensure timely deliveries
- Uses transportation management systems (TMS) and dispatch software to input, track, and update order statuses
- Resolves delivery delays, route changes, or service disruptions promptly
- Provides clear instructions to drivers regarding routes, schedules, and customer requirements
- Maintains accurate records of customer interactions, transport orders, and driver logs
- Assists in planning efficient routes based on traffic, weather, and delivery windows
- Ensures compliance with transportation regulations and company policies
- Coordinates with warehouse staff for loading schedules and inventory availability
- Updates customers proactively regarding delays, ETAs, or changes to their service
- Escalates complex customer issues to supervisors or relevant departments when necessary
- Works under time pressure, especially during peak hours or service disruptions
- Prioritizes service requests based on urgency, location, and resource availability
- Analyzes delivery trends and service metrics to identify recurring issues or areas for improvement
- Engages in shift handovers to ensure smooth transition and communication across teams
- Manages documentation such as bills of lading, PODs (proof of delivery), and service agreements
- Supports after-hours or emergency dispatch operations as needed
- Builds strong working relationships with internal departments like sales, operations, and fleet management
- Provides feedback from customers to improve service processes and customer satisfaction
Job Type: Full-time
Pay: ﷼3,000.00 - ﷼5,000.00 per month
Application Question(s): What's your salary expectation?
Experience: Dispatcher in Logistics : 1 year (Required)
Work Location: In person
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