IT Help Desk

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

We are looking for a Tamheer Trainee – IT Help Desk to join our team in Riyadh and support day-to-day IT operations and end-user technical support.Key Responsibilities:Provide first-level technical support to employees.Troubleshoot basic hardware, software, and system issues.Support user access, password resets, and account-related requests.Assist with...

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.The ideal candidate will have a Bachelor’s or...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

J-B | جيبي in Riyadh is seeking a Tamheer Trainee for IT Help Desk to support day-to-day IT operations and end-user assistance.You will provide first-level support, assist with hardware, software, and access requests, and log tickets while learning in a fast-paced environment.This entry-level role is ideal for fresh graduates eligible for Tamheer,...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

TAWANTECH is seeking an IT Help Desk Specialist to deliver first-line support for hardware, software, and connectivity issues in Riyadh. You will log, prioritize, and track incidents and service requests in the ticketing system and coordinate with internal teams to ensure timely resolutions.Strong knowledge of Windows/Microsoft environments and ITIL...