Junior Operations Specialist

3 days ago


Makkah, Makkah Province, Saudi Arabia Experts Vision Consulting Company Full time

Experts Vision Consulting| EVC | Full time

Junior Operations Specialist - Nusuk Card Project

Makkah, Saudi Arabia | Posted on 01/31/2025

Starting from an ambitious vision with national hands and global experiences, we aim to contribute to building a digital nation by providing consultations and smart solutions using emerging technologies. We have gained the trust of national authorities, as we have worked with more than 60 government agencies in different regions of the Kingdom, through several main fields: digital transformation, project management, crowd management, integrated corporate solutions, event and initiative management.

Job Description

We are seeking a Junior Operations Specialist to support the Nusuk Card project, which aims to enhance the pilgrimage experience by providing a smart card for seamless movement between holy sites and access to services. The ideal candidate will assist with daily tasks, ensure operational workflows align with project objectives, and maintain high performance under the guidance of the Operations Manager.

Key Responsibilities

  1. Operational Support:
    Assist in managing the operational aspects of the Nusuk Card project.
    Ensure workflows are executed efficiently and meet timelines.
  2. Team Coordination:
    Collaborate with the operations team to address daily challenges and provide necessary support.
    Foster a culture of teamwork and continuous learning.
    Support resource allocation to ensure project efficiency.
    Monitor and report on resource usage to the Operations Manager.
  3. Stakeholder Communication:
    Assist in maintaining clear communication with internal and external stakeholders.
    Provide updates on project tasks and status.
  4. Quality and Process Improvement:
    Follow established quality management processes (e.g., ISO standards).
    Learn and apply basic process improvement tools such as Lean principles.
  5. Performance Monitoring:
    Collect data for performance metrics and prepare initial reports.
    Highlight any issues or risks to the Operations Manager for timely resolution.
Requirements

Education:
Bachelor's degree in Industrial Engineering, Operations Management, or a related field.

Experience:
1-2 years in a related operational or project support role. Internship experience is acceptable.

Skills:
Basic understanding of operational workflows and project management principles.
Strong communication and organizational skills.
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
Willingness to learn quality management systems (e.g., ISO) and process improvement tools (e.g., Lean).

Languages:
Fluency in Arabic and English (both written and spoken).

Competitive salary based on experience and qualifications

Additional incentives and opportunities for professional growth

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