Customer Service Representative – Marketing Department

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Wix-Ksa Full time
Customer Service Representative – Marketing Department

This is a full-time on-site role for a Customer Service Representative in the Marketing Department at Wix-Ksa located in Riyadh. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.

What we're looking for:

  • Excellent verbal and written communication skills.
  • Ability to handle customer inquiries and resolve issues professionally.
  • Ability to understand customer needs.
  • Passion for marketing and a desire to learn and grow.
  • Ability to work within a team and thrive under pressure.
  • Experience in e-commerce is preferred.

Responsibilities:

  • Respond to customer inquiries related to marketing services.
  • Collaborate with marketing teams to address and fulfill customer needs.
  • Follow up on customer complaints and resolve them in a timely and effective manner.
  • Foster strong relationships with clients to ensure their continued satisfaction and meet marketing goals.
Seniority level

Entry level

Employment type

Full-time

Industries

Retail

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