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Spa Supervisor
1 month ago
- Monitoring and analyzing spa performance, including financial performance, customer satisfaction, and employee productivity.
- Developing and managing spa budgets to optimize profitability and revenue growth.
- Developing and implementing staffing strategies to ensure optimal staffing levels and a positive work environment for spa employees.
- Developing and implementing policies and procedures to ensure consistent and high-quality service delivery.
Skills
- Attention to detail: Strong attention to detail to ensure that spa services and facilities meet high-quality standards.
- Budgeting skills: Strong budgeting skills to develop and manage financial plans that support the spa's strategic goals.
- Negotiation skills: Strong negotiation skills to close deals and secure partnerships that benefit the spa's bottom line.
- Active listening skills: Strong active listening skills to understand clients' needs, concerns, and feedback, and respond appropriately.