Customer Success

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Solsystems Full time

Role: Customer Success & Account Manager

Open Positions: 1

Department: Sales

Location: Riyadh

Job Type: Full Time

Residence Permit: Saudi National or candidate with existing Saudi iqama will be preferred.

SOL Gulf: Company Profile

SOL helps businesses modernize technology, optimize processes, and accelerate success so our clients stay ahead in a hyper changing world. We are an ambitious team of technology experts with a vision to deliver world class implementation of digital transformations and technology solutions.

Job Role:

As a Sales & Accounts Manager at SOL Gulf, you will be responsible for driving revenue growth by identifying new business opportunities, nurturing client relationships, and overseeing the management of key accounts. The ideal candidate will have a strong background in sales, exceptional communication skills, and a deep understanding of technological solutions.

Key Responsibilities:

  • Business Development: Identify and pursue new business opportunities by proactively prospecting, qualifying leads, and networking within target industries.
  • Client Relationship Management: Build and maintain strong relationships with existing clients, serving as their primary point of contact.
  • Account Management: Develop strategic account plans for key clients, outlining growth opportunities and action plans.
  • Sales Strategy: Develop and execute sales strategies to achieve revenue targets and maximize profitability.
  • Proposal Development: Prepare and present compelling proposals that articulate the value proposition of our solutions.
  • Negotiation and Contract Management: Lead negotiations with clients to secure favorable terms and agreements.
  • Sales Forecasting and Reporting: Monitor sales performance and provide regular reports to management.
  • Cross-functional Collaboration: Collaborate with internal teams to develop comprehensive solutions that address clients' business needs.

Qualifications and Skills:

  • Bachelor's degree in technology, business administration, Sales or related field.
  • Proven experience in sales, business development, or account management within the technology consulting industry.
  • Demonstrated track record of achieving sales targets.
  • Strong negotiation and communication skills.
  • Strategic thinker with a customer-centric approach.
  • Excellent organizational skills and attention to detail.
  • Proficiency in CRM software and sales analytics tools.
  • Flexibility to travel as needed to meet with clients.

What We Believe:

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

Equal Employment Opportunity Statement:

SOL Gulf is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences.

#J-18808-Ljbffr

  • Customer Success Supervisor

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dafater Full time

    We are looking for a Customer Success Supervisor to lead a team of specialists in ensuring outstanding client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively solving challenges and optimizing customer satisfaction. You will act as a key link between customers and internal teams, ensuring...

  • Customer Success Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Recorded Future Full time

    As aCustomer Success Manager, you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You'll be responsible for driving product usage and adoption,...

  • Customer Success Associate

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent 360 ME Full time

    About Us:Talent 360 ME is a leading B2B Fin-Tech company in Saudi Arabia, revolutionizing expense management for businesses. As a licensed EMI from the Saudi Central Bank, we empower companies with innovative tools to simplify finance management.The Role:The Customer Success Specialist role focuses on supporting customer onboarding, adoption, and...

  • Customer Success Associate

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SiFi - Simplified Financial Solutions Company Full time

    Job DescriptionThe Customer Success Specialist role at SiFi - Simplified Financial Solutions Company is designed to provide exceptional support to our customers, ensuring their satisfaction and successful adoption of our financial solutions.Key Responsibilities:Assist with customer onboarding processes, including account setup and initial training.Respond to...

  • Customer Success Strategist

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full time

    We're seeking a Customer Success Strategist to join our team in Riyadh, where you'll be responsible for driving customer success and delivering exceptional support services to our Ultimate Support plan customers. As a key member of our team, you will work closely with our Technical Account Manager to ensure a seamless customer experience from day one.Your...

  • Customer Success Director

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full time

    Job OverviewThe Customer Success Director will be responsible for leading the customer success function, focusing on delivering exceptional customer experiences post-sale. This role will involve designing and implementing operational processes, supporting commercial strategies, and collaborating with cross-functional teams to ensure smooth implementation of...

  • Customer Success Specialist

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SiFi - Simplified Financial Solutions Company Full time

    Riyadh, Saudi Arabia | Posted on 03/23/2025SiFi is a rapidly growing B2B Fin-Tech company transforming expense management for businesses in Saudi Arabia. As a licensed EMI from the Saudi Central Bank, we empower companies with innovative tools to simplify finance management.Position Overview:The Customer Success Specialist role focuses on supporting customer...

  • Customer Success Director

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full time

    Job RoleWe're seeking a CUSTOMER SUCCESS DIRECTOR to drive long-term relationships with customers, enhance their experience, and contribute to business growth.Main ResponsibilitiesDevelop strategic plans to enhance customer onboarding and experienceImplement customer success strategies to drive long-term relationshipsOversee payment operations and settlement...

  • Customer Success Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Promapp Full time

    About the RoleThe Customer Success Manager is responsible for driving adoption, usage, and account growth for existing top annual recurring revenue (ARR) customers of Promapp. This role includes evangelism and enablement of Promapp products to existing customers and their partners.Key ResponsibilitiesCoordinate with Nintex Account Managers on each customer...

  • Customer Success Director

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full time

    Job DescriptionCisco is on a mission to power an inclusive future for all, and we need your expertise to make it happen!We are seeking a seasoned Customer Success Director to join our dynamic team and play a key role in fostering trust and building lasting relationships with our customers.Your primary responsibility will be to lead a team of CX...

  • Customer Success Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Unifonic, Inc. Full time

    Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.We pride ourselves on our fun and collaborative work environment,...

  • Customer Success Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Unifonic Inc Full time

    Customer Success ManagerLocation: Riyadh, Riyadh Province, Saudi ArabiaJob DescriptionProudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+...

  • Customer Success Representative

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SHAHEN Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Success Representative to join our team at Shahen. As a Customer Success Representative, you will be responsible for converting customers into passionate evangelists.Your primary goal will be to ensure customer satisfaction while aligning with company policies. You will achieve this...

  • Customer Success Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Contentsquare Full time

    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.We are a global leader in the experience analytics space, having secured $1.4 billion in...

  • Customer Success Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Full time

    Thisposition is for individuals who possess the ability to identify multiplesolutions to the same problem and can help in decision making while working ina super-agile environment. Seclore is a place where innovation is nurtured. Wecontinuously push the boundaries of innovation and find new ways to add valueto customers and stakeholders. We are proud to be...

  • Customer Success Representative

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dell Full time

    About the RoleWe are seeking a Customer Success Representative to join our team at Dell. As a Customer Success Representative, you will be responsible for building strong customer relationships and ensuring an outstanding customer experience with existing and potential customers. Your primary responsibilities will include providing sales leadership and...

  • Customer Success Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Full time

    WHO ARE WE?We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every confidential information.HOW DO WE DO IT?Seclore's patent-granted, award-winning technology allows users to control how their information is used - even...

  • Customer Success Consultant

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia proven Full time

    Customer Success ConsultantWe are seeking a Customer Success Consultant to join our team. As a key member of our sales team, you will be responsible for ensuring customer satisfaction and driving business growth.ResponsibilitiesAct as the primary point of contact for VIP customers, understanding their business objectives and providing expert advice on fleet...

  • Customer Success Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Contentsquare Full time

    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.We are a global leader in the experience analytics space, having secured $1.4 billion in...

  • Customer Success Strategist

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Unifonic Inc Full time

    About the RoleWe are seeking a skilled Customer Success Strategist to join our team at Unifonic Inc. In this role, you will be responsible for building trusted advisor relationships with high-value customers and guiding them in maximizing the value of our platform.Key Responsibilities:Strategic Planning: Work closely with customers and internal teams to...