Cyber security risk specialist
4 weeks ago
As the worlds largest family of luxury hotels, we all take great pride in being Waiter / Waitress in our stores. Our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
Located on Dohas longest private beach and nestled in landscaped gardens, We have feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
As a Waiter / Waitress, you will be responsible for providing courteous and efficient service of food and beverage to guests at all times. You will provide fast, professional and friendly service to all the guests and maintain a healthy work environment with cooperation to fellow colleagues from your team and the entire hotel.
Ideally, youll have some or all of the following competencies and experience were looking for:
Minimum one year of experience as a Waiter / Waitress or a similar role in a luxury hotel and/or resort or restaurant
Good communication and interpersonal skills
Ability to work in a fast-paced environment
Ability to work well with a diverse team
Flexibility in shifts
Due to current travel and visa restrictions, we are considering only locally available candidates with No Objection Certificate (NOC).
Requirements
We ll reward all your hard work with competitive salary and benefits.
This role is contributing to the service team s efforts by presenting a positive first impression of the establishment s friendliness, excellent service and high standards. The waiter/waitress ensures that guests are provided with an outstanding customer service and actively helps to improve their overall dining experience, resolving any arising issues immediately or in consultation with senior restaurant line management.
Greets and serves each guest with a friendly and courteous attitude
Ensures understanding of daily specials, internal promotions or menu changes
Ensure efficient, smooth communication between BOH and FOH
Delivers food/ beverages in a timely manner without any delay to enhance table turnaround times
Seeks to minimize food wastage, spillage and breakage at all times
Clears table, cutlery, plates as per service sequence supported by the runner
Assists in keeping the restaurant clean and safe
Follows all cash handling procedures and policies
Reports on duty on time in correct uniform/ grooming standards
Adheres to set HACCP, ISO guidelines and food safety standards at all times
Escalates any customer complaints/ issues immediately to Senior Management or direct line management for prompt resolution
Trains runner on correct service standards, hygiene guidelines
Knows and memorizes the seating chart/ outline
Understands key functionalities of MICROS system
Participates in functions and activities with other outlets when required
Knows and recalls provenance, ingredients per menu items
Advises BOH on customer s food intolerance
Diploma/Certificate or Bachelor in Hospitality/ Tourism industry essential
Equivalent vocational qualification obtained working for a 4/5 star hotel or fine dining restaurant
Must have least 1-2 years work experience in hospitality, restaurants or fine dining environment
Excellent command of English, Arabic desirable
Must have excellent interpersonal skills and confidence
Understanding of MICROS
Knowledge of HACCP, ISO standards.
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