Call Centre Operator

4 weeks ago

Makkah, Saudi Arabia Energy Jobline Full time
  • Handle inbound and outbound calls in a professional manner, providing accurate information and assistance to callers.
  • Document call information according to standard operating procedures.
  • Escalate unresolved issues to the appropriate internal teams.
  • Adhere to Sindalah’s customer service standards and protocols.
  • Engage with stakeholders to understand their expectations, ensuring that their inquiries and concerns are addressed promptly and professionally.
  • Utilize cutting-edge technologies and best practices to enhance the effectiveness and efficiency of call centre operations.

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