IT Support

Overview:

Aon is looking for a highly motivated and detailoriented IT Support Specialist to join our dynamic team. The ideal candidate will have a passion for technology and providing excellent customer service. As an IT Support Specialist you will be responsible for providing technical support to our internal employees and ensuring the smooth operation of all hardware and software systems. This is an exciting opportunity to join a global leader in risk management insurance and consulting services.

Key Responsibilities:

Provide technical support to internal employees via phone email and inperson
Troubleshoot and resolve hardware software and network issues
Install configure and maintain computer systems printers and other peripherals
Monitor and maintain the companys network and servers
Collaborate with other IT team members to ensure the timely resolution of technical issues
Create and maintain technical documentation and knowledge base articles
Assist with the setup and support of virtual meetings and conferences
Stay uptodate with the latest technology trends and advancements

Qualifications:

Bachelors degree in Computer Science Information Technology or a related field
2 years of experience in a technical support role
Proficient in Windows and Mac operating systems
Knowledge of networking concepts and troubleshooting
Experience with Microsoft Office 365 and other productivity tools
Excellent problemsolving and communication skills
Ability to work independently and in a team environment
Strong attention to detail and timemanagement skills

Perks and Benefits:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and inclusive work environment
Employee discounts and wellness programs
Flexible work arrangements