Operations Shift Manager

6 days ago


Jeddah, Saudi Arabia DP World Full time

**Job Purpose**:
Plan, manage and supervise container terminal operations, ensuring maximum productivity while doing so in a cost effective manner, through optimal utilisation of resources, while adhering to quality & safety standards.

**Key Accountabilities**:

- Assist Operations Manager in defining the overall yard strategy, and ensure compliance with the same
- Assist in defining and planning yard activities/ procedures on the lines of terminal structure, yard configuration, nature of operations, container types, and type of equipment
- Assist in defining Yard Traffic Rules/ Yard Path Matrix to optimize the productivity of yard equipment and throughput capacity of the yard
- Understand quay design and its impact on operational efficiency
- Assist in improving quay utilization by analysing berth occupancy, vessel waiting time and related stowage planning factors
- Ensure yard operations are managed in accordance with terminal policies and procedures, legislative policy, and customer requirements
- Ensure yard planning is effectively managed to facilitate movement of containers
- Stacking principles are followed
- Corrective measures to avoid potential clashes in the yard
- Optimal allocation of equipment - e.g. RTGs, reach stackers, forklifts, Empty Container Handlers (ECHs) & Straddle Carriers (until they are phased out)
- Housekeeping of containers to minimize the loading time
- Movements to Examination area and Delivery areas
- Explain implications of container movement in the yard - cost, time and convenience
- Assist in defining norms for equipment allocation to ensure optimal utilization of yard equipment
- Track and monitor yard inventory
- Ensure berthing is accurately planned with crane booking office and marine department
- Ensure strict adherence to protocols for stowage approvals from the Chief Officer
- Ensure crane program is monitored and modified based on planned and real time information i.e. availability of equipment and resources
- Ensure issues pertaining to ‘out of list’ containers and ‘through’ containers are resolved and ascertain reasons for the same
- Assist in defining norms for sequencing crane operations effectively
- Manage (plan, lead, organize, control) all terminal operations, planning and personnel for his shift and the requisite planning for the next shift
- Ensure shift rosters prepared by Staff & Equipment Control are in accordance with port policies and procedures
- Coordinate with Marine operations for receiving information on vessel arrival time
- Ensure berthing window agreement and Performa with the lines are executed on time and effectively
- Ensure the liner agent & Marine operations are informed about sailing time in advance
- Ensure that information w.r.t. operations is shared and communicated with the Commercial personnel for preparation of Vessel Closing/ Finalization and terminal statistics
- Administrate & report incidents to Operations Manager and translate into procedures for future prevention of risks and optimal terminal operations
- Coordinate with other departments, e.g.
- Technical for maintenance activities of equipment
- Commercial for cut off times for vessel loading/ discharging finalization
- Assist in devising the yard strategy and equipment allocation for movements to Examination and CFS and from the same
- Oversee all equipment movements within the Examination and CFS area in direct coordination with Superintendent and Supervisors
- Minimise the number of unproductive moves and exceptions in the Quay side, Yardside and Examination and CFS area
- Reallocate equipment and resources across planning team in a timely and organized manner based on the workload
- Identify training areas for departmental development needs
- Ensure effective inter and intra departmental communication for vessel and yard operations
- Plan, monitor and analyse relevant reports
- Propose areas for operational improvement, system automation and up gradation
- Perform periodical scheduled performance review with reporting personnel
- Implementation and compliance with Fatal Risk Standards
- Implementation and compliance with Safe Work Practices
- Implementation and compliance with HSE policy
- Investigate accidents in accordance with defined safety procedures

Qualifications, Experience and Skills
- Experience in container planning or operations
- Mandatory: 5 to 7 years
- Preferable: 8 to 10 years
- Experience in supervisory role in container planning operations
- Mandatory: 4 to 5 years
- Graduate/ Bachelor degree (16th grade)
- Merchant marine background is preferable
- Experience in managing container terminal operating system (NAVIS, Cosmos, etc.)
- Prior experience in managing and building teams
- Good communication skills


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