Generator Technical Support Engineer, Siemens

3 weeks ago

Hofuf, Saudi Arabia Siemens Energy Full time

Mid-level Professional

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

**ABOUT OUR GAS SERVICES BUSINESS**

Technical Support Engineer role is included multi engineering tasks related to operation, maintenance, troubleshooting and M&U for Siemens Energy Generators.

The role was designed to provide fast accurate engineering support to customers to ensure high availability and reliability for Siemens Energy units.

**LET’S TALK ABOUT YOU**

**Your Profile**
- Bachelor’s Degree in an Engineering discipline from a reputable college or university
- At least 5 years field experience in generator Medium and Major inspections
- Intermediate knowledge on Siemens Energy Generator technology and/or other manufacturers
- Basic knowledge on manufacturing and repair technologies
- Basic knowledge on materials
- Good verbal and written communications skills in English
- Knowledge and experience of working in KSA.
- Collaboration and networking skills are crucial to perform this role
- Excellent command of English
- Able to prioritize tasks and to manage workloads in an effective manner with mínimal direct supervision and flexibility in managing multiple and diverse tasks.
- Effective problem-solving skills and ability to work under pressure in time critical situations
- Sensitive and responsive to the needs of different religious, ethnic, tribal, and cultural groups.
- Proven integrity and high personal standards of behaviour.
- Experience in working in a multinational and multicultural environment, as well as proven interpersonal skills and ability to successfully engage with diverse audiences.
- Good working knowledge in MS Office suite

**Your Responsibilities**
- Provide timely engineering support for technical queries from both internal and external customers (includes project managers, sales and field service). This position will focus on support of Siemens Energy Generators in KSA.
- Act as a key point of contact / focal point for technical issues within the country. This could relate to GN operation, maintenance, commissioning, risk assessments and root cause analysis.
- Interact and reach out for support from a worldwide network of specialists and experts within Siemens Energy covering the Generators.
- Support the preparation and the execution of maintenance outages as part of cross functional global teams. This includes scope definition, spare parts, and tooling requirements.
- Present and discuss technical solutions during internal and external meetings.
- Provide support directly on site at Power Plants as and when required. Provide recommendations and advice to support the Field Service organization and ensure smooth outage execution.
- Active participation required during post outage reviews to identify possible Modification & Upgrade opportunities and to identify key lessons learnt for the future.
- Customer 1st approach required at all times to focus on the requirements and demands from our customers across the Region.
- Promote a zero-harm culture both at site and in office locations. This includes speaking up and if required stop work when necessary to ensure safe outage execution.

**Who is Siemens Energy ?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

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