Mtp, Manager

**Job Purpose**:
Guides the project team and stakeholders for a smooth transition to the new system and ensures that projects meet their objectives. Leads Change Management and Training to ensure the implementation is a success.

**Key Accountabilities**:

- Create training and change management strategies to support the adoption of changes required by the project
- Design, develop, deliver, and manage key communications and training related to the project.
- Identify key stakeholders and conduct change impact analyses and change readiness,
Develop and execute communication plans to keep employees informed about upcoming changes.
- Monitor user satisfaction levels, identify key problems and initiate corrective action to fix those problems
- Identify potential risks and anticipated points of resistance and develop specific plans to mitigate.
- Work with project teams to integrate change management activities into the overall project plan
- Work with change ambassadors and executive leadership to drive changes across there department
- Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics and make necessary adjustments to improve training outcomes.
- Work closely with different departments to ensure training programs align with project goals and key user and end user development needs.
- Monitoring the performance of implementation partner with regards to change management activities

**Minimum Qualifications**:
Bachelor’s degree in engineering, management or any equivalent qualification

**Minimum Experience**:
10 Years with at least 3 project experience

**Skills**:

- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and projects simultaneously.
- Experience with change management principles, methodologies, and tools.
- Problem-solving and root cause identification skills.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.