Store IT Helpdesk

**Company description**
Come help us **create a better everyday life for the many people**. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.

**Job description**
- Ensure all IKEA IT operations in the store functioning well
- Secure all the software installed on the user’s PC with licenses.
- Secure daily IT routine and performing the checklist.
- Monitor daily scheduler jobs and ensure sales statement posted.
- Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office.
- Ensure and complete any backup restoration request.
- Preventive maintenance of Data center, hardware and servers.
- Coordinate with vendor for POS machines maintenance.
- Ensure data optimizing on weekly basis.
- work on effective ways to reduce the IT Budget.

**Qualification**
- Diploma in IT/ Computer/Networking.
- Must have strong communication skills in both Arabic and English.
- Microsoft/CISCO Certification is preferable.
- Problem solving and Troubleshooting skills
- Willing to cover different shifts as per the team schedule (morning & evening), and provide a required support as per the business needs (during weekends, holidays and peak seasons) according to the requirements to resolve incidents on time manner.

**More Information**
This position is in Dhahran Store.