Payment Operation Specialist
4 months ago
Rewaa is a fast growing technology company based in Riyadh, we help business owners increase their sales and lower operational cost by using cloud based Inventory and sales management system. Rewaa is used by over 20k retailers across the MENA region and growing by 30% month over month.
**Job Purpose**
The purpose of this job is to follow and collect necessary documents after sales processing of the closing the deal with client in terms of payment.
**Key Accountabilities**
- Check CRM regularly and make sure to execute assigned tasks on time.
- Check in CRM to communicate with assigned customers after a sale deal is made.
- Coordinate with clients to collect necessary documents related to each deal assigned.
- Coordinate with bank to make sure terminal ID is issued
- Update new client subscription start date in CRM.
- Follow up with the product to request for terminal ID activation.
- Responsible for informing customer details of the contract terms and conditions.
- Follow up with clients to ensure payment devices are delivered or Rewaapay is activated.
- Do On-boarding activities.
- Call customers to ensure they generate a certain amount of invoices.
- For all above accountabilities the direct manager must be involved and informed.
- Perform other related tasks as assigned by the manager which include, but not limited to training new employees.
**Requirements and Qualifications**
- Diploma preferred Bachelor's degree in Management, Business Administration or any other related field.
- Two years of experience in payment operation.
**Competencies**
- Good in English and Arabic, speaking and writing.
- Communication skills.
- Excellent task management and meeting deadlines.
- Ability to work in a team.
- Ability to use Microsoft Office professionally.
**Work Environment**
- This is a 100% office job.
**Compensation and Benefits**
- Competitive monthly salary.
- Health insurance for the employee and their spouse and children.
- 21 working days annual vacation.
- Stock Option Plan.
- Rewaa is a fast-growing company with great opportunities to develop.
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