Vendor Operations Specialist

3 weeks ago


Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

Native Arabic speaker with fluency in English language as well.
- Need to be proficient in MS Excel
- History of collaboration with external stakeholders and willingness to roll up one's sleeves to get the job done (No job is too large, no job is too small)
- Experience in Supply chain / Logistics operations.

Ability to think and react in a high-energy, fast paced environment.
- Demonstrated ability to work independently.
- Self-disciplined, proactive and detail oriented.
- Need to have a clean KSA driving license.

Amazon's Direct Fulfillment (DF) team is looking for a highly motivated individual to join us in our MENA Direct Fulfillment organization to support day-to-day operations. Direct Fulfillment (often called Dropship) supports the fulfillment of customer orders directly from vendors’ facilities to our customers.
Amazon is looking for a Supply Chain Specialist to work in a dynamic environment supporting vendors with day-to-day Operations on the Amazon Direct Fulfillment channel. You will own the resolution of operational and logistics issues that impact our customers. You will work with DF Vendors, Supply Chain teams and Carrier Managers to resolve vendor issues. You will be part of one of the fastest growing fulfillment channels within Amazon.

**Key responsibilities include**:

- Understand Amazon Direct Fulfillment program and services and support vendors on day
- to-day operations.
- Work with vendors and carriers to set and meet milestones to deliver high-quality operational performance.
- Participate in other special projects/assignments as necessary.
- Achieve weekly productivity and quality standards.
- Support, monitor, and systematically improve DF performance metrics, define SOP and be responsible for the execution;
- liaise and drive carrier relationships, On-board new carriers per business requirement including selecting and negotiating contracts;
- Own carrier configurations, streamline the current warehouse-carrier configuration and automation processes;
- Bachelor's Degree in Engineering, Operations, Logistics, Business or related fields.



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