Director of It

1 week ago

Riyadh, Saudi Arabia Mandarin Oriental Hotel Group Full time

**Position**: Director of IT (Full time #538152)

**Property / Office**: Al Faisaliah Hotel, Riyadh

**Location**: Riyadh, Saudi Arabia

**Scope of Position**:
The director of IT provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.

**Responsibilities**:

- Manage information technology and computer systems:
Plan, organize, direct, control, and evaluate the operations of information systems.

Develop and implement policies and procedures for electronic data processing and computer system operations and development.

Meet with the operation team to discuss system requirements, specifications, costs, and timelines.

Hire and manage information systems personnel and contractors to design, develop, implement, operate, and administer computer and telecommunications software, networks, and information systems.

Control the computer system's budgets and expenditures.
- Ensure technology is accessible and equipped with current hardware and software:
Troubleshoot hardware, software, and the network operating system.

Be familiar with all hardware and software.

Be familiar with the network system.

Provide orientation for new users of existing technology.

Train colleagues about potential uses of existing technology.

Train colleagues about new and potential uses.

Provide individual training and support on request.

Provide recommendations about accessing information and support.

Maintain a current and accurate inventory of technology hardware, software, and resources.
- Monitor and maintain technology to ensure maximum access:
Troubleshoot all technology issues.

Maintain a log and/or list of required repairs and maintenance.

Make recommendations about the purchase of technology resources.

Research current and potential resources and services.

Provide network access to all colleagues.

Install work stations and servers.

Connect and set up the hardware.

Load all the required software.

Provide network accounts and passwords as required.

Monitor the security of all technology.

Input and maintain IP addresses.

Advise colleagues of security breach and/or security status.

Identify and prepare hardware for disposal when appropriate.

Ensure hardware is stripped and secured before disposal

**Requirements**:

- Previous experience with a 5-star hotel.
- Strong communication skills in both languages (Arabic and English) is a plus.
- Flexible to relocate.

**Advertised**: 05 Feb 2024 Arab Standard Time
**Applications close**:

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