Head Butler

Head Butler

First impressions are everything As a Head Butler, you will supervise the team that takes care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Ensures all the residents receive prompt and courteous service.
- Informs your Supervisors of matters concerning to butler operations, who in turn, will liaise with Head Butler with regards to these matters.
- Supervising cleaning and maintaining all butler areas including occupied / non-occupied rooms, pantries, stores, equipments, perishables, stationery, etc.
- Checks the expiry dates of all perishables and practices optimum usage of recourses.
- Liaises with In-room dining and checks on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly.
- Maintains appearance, discipline and efficiency at all times and understands that necessary action will be taken when found lacking in any of the above.
- Delivers the Banyan Tree touch by exceeding the resident's expectations and providing pro active personalized service.
- Adhere to the core values and the Brand dimension of Banyan Tree.
- Provide long staying residents / Special attention residents / occasion celebrating residents with greater importance and take good care of them.

Your experience and skills include
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Creative and passionate about food and customer service
- Able to work in a high-pressure environment
- Excellent interpersonal and communication skills; a team player
- Add diplomas/certifications required if needed
- Bachelor's degree in reputable universities OR specialised Butler Service Training.

Your team and working environment:
Banyan Tree will operate and expand the Ashar luxury camp, embracing the region’s Arabian heritage to blend in seamlessly with the Ashar Valley’s striking natural scenery and stand in the heart of AlUla’s planned “living museum” experience.
Situated near AlUla’s signature mirrored Maraya Concert Venue, the camp recently hosted guests of the annual Winter At
Tantora cultural festival, elevating visitors’ experiences by connecting them with AlUla’snature, art, and ancestry._ _

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS