Senior Therapist

**_Operational Ownership_**

In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.

My duties and responsibilities will include:

- Organize and perform treatments as standards.
- Make sure treatment rooms have enough supplies at all times as per standards.
- Request and log stock of supplies necessary for the treatment rooms.
- Set up the treatment rooms as per standards.
- Provide prompt, courteous and accurate service to guests at all times.
- Serve the welcome drink or other menu offerings to the guests when required.
- Maintain cleanliness and hygiene of the Spa and treatment rooms.
- Maintain the equipment I use in safe conditions.
- Handle guest complaints and record all guest comments.
- Log all product recommendations to guests.
- Fill in documents / controls / reports for duty (stocks, daily logbook if any, lost & found, guest comments).
- Carry out when required stock count, both retail and professional stock.
- Monitor usage of products.
- Assist Spa Reception whenever needed.
- Check and set up daily operations of the Spa according to Six Senses Spas standards.
- Assist on training new therapists in conjunction with Spa Trainer / Spa Manager.
- Regularly update knowledge and skills in massage / beauty therapies.
- Achieve individual and group targets in sales as required, as well as promoting the upselling of spa treatments, products, packages, special promotions and Visiting Experts Calendar.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say.

A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin...

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.