Modernization Sales Specialist Bulk Material

5 months ago


Dhahran, Saudi Arabia Hillenbrand, Inc. Full time

Job Description
- Modernization Sales Specialist Bulk Material Handling / Pneumatic conveying systems

Location: Al Jubail, Saudi Arabia

The sales engineer is responsible for the commercial activities of Modernization & upgrades of existing material handling systems within the middle east area, as well as supporting the sales of repairs, spare parts and field services within the petrochemical, plastic, food and mineral sectors.. Besides from focusing on Material Handling aftersales activities, the Sales engineer should support the new machine sales activities whenever needed. In this function the sales engineer reports to the Head of Sales within Coperion Middle East and will cooperate closely with the modernization department in Weingarten, Germany and Niderlenz, Switzerland.

Responsibility

General
- Maintain up to date knowledge of all pneumatic conveying products, feeding systems, and latest developments.
- Monitor the progress of all modernization projects with the respective departments to ensure on-time delivery and fulfilling of the required quality standards to achieve customer satisfaction.
- Review and analyze the customer requests with the relevant departments and perform site visits.
- Leading all technical clarifications for Modernization requests and projects
- Issue Cost estimation for Modernization projects with Margin and profit calculation
- Work closely with the Headquarter and local suppliers and service providers to issue Turnkey quotations
- Maintain and built-up customer relations and contacts related to (MH) service business and modernization.
- Technical support of spare part sales team to identify customer requirement
- Develop long-term strategy to enhance the sales of spare parts and service agreements
- Support customers on technical queries, trouble shooting and warranty claims.
- Participate to regional exhibitions and seminars in relation with the company products
- Implement active sales strategy and approach potential customers (Installed base).
- Prepare, submit, and discuss quotations for modernization projects.
- Support sales activities of other service business units (Feeding systems and Extrusion) if needed.
- Support sales activities of the headquarter for the sales if new systems if needed.

Education, Experience & Technical Skills / Knowledge
- Engineering Degree in process / chemical / mechanical or industrial engineering)
- 5 years of experience in design or sales or installation of pneumatic conveying systems
- Knowledge and deep understanding of material handling products and Bulk logistics.
- Previous experience involving customer direct contact and site visits is a must.
- Fluent in English language mandatory (written and spoken), knowledge of Arabic is an advantage.
- Middle East experience, working abroad for several years is an advantage
- Strong verbal, written communication, and negotiation skills.
- Strong presentation skills and ability to issue frequently customized ppt presentations
- Capability and ability to adapt to the local cultural environment
- Good knowledge of MS office (Excel and ppt) Tools, Knowledge of Navision is an advantage
- Knowledge of industrial safety procedures and regulations in the Oil&Gas industry

Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is a Operating Company of Hillenbrand.



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