Saudi Host/hostess

2 months ago

جدة, Saudi Arabia Alrawasi Co. Full time

Introduction

We are looking for a Saudi Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

**Responsibilities**:

- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries.
- Welcome guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining table.
- Provide menus and announce Waiter/Waitress’s name.
- Greet customers upon their departure.
- Coordinate with wait staff about available seating options.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g. children, elderly).
- Answer incoming calls and address customers’ queries.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

Skills Requirements
- At least 5 years of previous work experience as a Host/Hostess or Waiter/Waitress.
- Bachelor's degree is recommended.
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
- Demonstrable customer-service skills.
- Excellent communication skills (via phone and in-person).
- Strong organizational skills with the ability to monitor the entire dining area.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.
- Hospitality certification is a plus.
- Hold a Saudi nationality.

Application Question(s):

- What is your nationality?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Host/Hostess: 5 years (preferred)

**Language**:

- English (preferred)
- Arabic (preferred)

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