System Administrator

1 week ago


Jeddah, Saudi Arabia Al-Ghazzawi Group of Companies Full time

Job Summary

The System Administrator is responsible for managing Implementation and support of all Al-Ghazzawi group Systems such as, Operating systems (All platforms), SharePoint, MS Exchange, and hardware supporting these systems.

Major

**Responsibilities**:

- Assists IT infrastructure manager in defining systems standards.
- Assists in the formulation of the systems services delivery procedures and guidelines.
- Develops and formulates project plans for system projects implementation.
- Installs, Configures, and implements Server, desktop, and laptop Operating Systems.
- Implements Systems services security access and user profile design.
- Executes periodical health checks on all systems.
- Executes daily operational schedules and management tasks for Systems Services.
- Ensures production servers are under strict control with no unauthorized changes being made.
- Complies with all defined processes and procedures to maintain all the servers
- Applies all approved OS patches in time.
- Monitors all servers on a daily basis and ensures there are no alarms/alerts in the servers.
- Raises tickets in the Helpdesk system for all identified issues and ensures they are resolved.
- Provides 2nd level support on technical incidents related to Systems Services including Exchange, AD, SharePoint, etc...
- Keeps abreast of international trends in Systems Services designs methods and technologies. Continuously review and evaluate the existing designs within AL-Ghazzawi group to assess current capability to introduce potential improvements to their systems services.

Competencies

The following competencies must be met and practiced on a continuous basis:
Communication Skills

Flexibility

Initiative

Interpersonal Skills

Organizing and Planning Skills

Self Confidence

Teamwork

Information Technology

Operating Systems

Technical Support

**Qualifications**:
**A minimum of**:

- Bachelor’s degree in Computer Science, MIS or equivalent with a minimum of 3 years of related experience.
- Strong Knowledge of all widely-used operating systems (Windows, Apple OSX, UNIX, and Linux) including installation, configuration, upgrade, maintenance and performance tuning.
- Knowledge of software patching, installation, testing and troubleshooting operating systems.
- Knowledge of system and workstation installation and configuration procedures and tools, software compatibility issues and resolution procedures.
- Proficiency in both English and Arabic Language.

Ability to commute/relocate:

- Jeddah: Reliably commute or planning to relocate before starting work (required)



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