Fls Coordinator

**About us**
At **Crowne Plaza**®**, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace the new world of business with caring and flexibility - through hotel colleagues who **Dare to Connect**

**Dare to Connect** is how we describe the Service Style at Crowne Plaza hotels. It shows we’re thinking and acting differently. We’re connecting with guests - and each other - in a more personal way. We’re showing our personalities (and sharing a little of ourselves) and learning more about the other personas a person, not as a room number or a co-worker. When we **Dare to Connect,** it means we:
**Dare to Make the First Move**we are proactive and positivewe are the first to greet and say hello, and the first to take action and help our guests.

**Adapt to the Moment**we might not be mind readers, but we can read our guest’s moods and needs and then change our pace, tone and take action so we can help a guest when they need it.

**Relate to Business Needs**we know that Modern Business Travelers need to be productive, so we make sure we prioritize the right things that help our guests do what’s important.

**Enable Quality Downtime**we know our guests want more from their trip than just business, so we make an effort to get to know them and give them recommendations that help them make the most out of their free time.

**Your day to day**
- Work with FLS committee in planning implementing and reviewing FLS Procedures, to ensure all necessary reporting is completed in a timely manner. Identifying and establishing audit procedure, in the hotel to ensure compliance with brand FLS and local regulations.
- Coordinate Chief Engineer in Fire & Bomb Threat Drills & Ensure that Evacuation strategies have been developing for fire and bomb incidents that might arise in the hotel and key roles have been communicated. The evacuation drill will be practiced and successfully completed by the staff.
- Update and review FLS Action plan to ensure capital works are identified and records, so they can be planned, approved and carried out to make and keep the building safe.
- Prepare FLS calendar with timely updates on training, systems etc
- Carry out Fire Fighting & HSE training such as Near Miss, Risk Assessment, Health, Safety & Environmental awareness, etc.. for all the Staff.
- Plan, Implement and review hotel fire and life safety activities to ensure they meet the needs of the business, comply with local laws and IHG Crowne Plaza brand standards.
- Risk Assessment Update and Review for all departments & Ensure operational procedures and adopted or developed to manage the risk and react to incidents as necessary.
- Ensure that regular risk assessment are conducted for each area of risk to maintain:

- Fire safety, the health and safety of staff, guest and visitors (including contractors) to the hotel, food safety, children and young person’s safety, the safety of leisure facilities and for the security of staff, guest and visitors (including contractors)
- Where risk has been identified, detailed action plans and procedures will be developing and communicated to eliminate / reduce the risk.
- Ensure that the hotel equipped, staffed and operated to cope with an incident / crisis and those events are reported in a timely manner.
- Work with the hotel crisis team to prepare a customized hotel crisis plan is prepared for the hotel and management are aware and able to carry out their roles and responsibilities within the plan.
- Conduct regular testing and record of fire life safety equipment and systems
- Full support and co-ordination services to all departments.
- Ensure training needs analysis of your departmental staff is carried out and training Programme are designed and implemented to meet needs.
- Prepare and distribute presentations, reports, memos, Process and send information to all departments.
- Conduct the scheduled internal audits, coordinating with Chief Engineer
- Maintain the documentations for
- Monthly Quality Self-Assessment, (MQSA) & QEM
- FLS qualified and brand audits Green Engage audits
- Legionella Prevention audits
- TVA Global Security Plan
- Great Hotels Guests Love (GHGL) Wheel, Safe Hotel, Manage Risk, self-assessment checklists
- Report and take immediate actions to correct any non-compliance to standards.

**What we need from you**
Some college or advanced vocational training plus four years of experience in the field of Risk Management, or an equivalent combination of education and experience. Hotel Risk Management experience preferred. Professional certification and license if required by law.

This job requires ability to perform the following:

- Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds