Director of Spa

3 weeks ago

الرياض, Saudi Arabia Marriott International, Inc Full time

**Additional Information**
**Job Number**24189114
**Job Category**Spa
**Location**The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia, 12912
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Spa Operations and Budgets**
- Selects vendors for spa retail operations and managing contract agreements.
- Oversees retail product research, product selection and purchasing, product display.
- Manages supply inventories and purchasing control, including uniforms.
- Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
- Maintains cleanliness of spa and related areas and equipment.

**Managing Spa Sales and Marketing Strategy**
- Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
- Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
- Ensures spa services are included in all property-related marketing and advertising.
- Identifies and recommending new products and product enhancements to remain competitive in the market.

**Managing Spa Revenue Management Strategy**
- Monitors and Manages the payroll function.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Administers the performance appraisal process for direct report managers.
- Develops business goals and creates appropriate development plans.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
- Celebrates successes and publicly recognizes the contributions of team members.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with

  • Senior SPA Manager

    1 week ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24194524 **Job Category**Spa **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa...

  • Spa Manager

    3 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24163830 **Job Category**Golf, Fitness, & Entertainment **Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports the Director of Recreation in all aspects...

  • Spa Manager

    2 months ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24163830 **Job Category** Golf, Fitness, & Entertainment **Location** Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports the Director of Recreation in all aspects...

  • Marketing and Communication Manager

    5 months ago

    منطقة الرياض, Saudi Arabia Hyatt Regency Riyadh Olaya Full time

    Summary You will be responsible for the efficient running of the department in line with Global Hyatt's Corporate Strategies and brand standards, whilst meeting colleagues, guests, owners, suppliers, community members and third-party vendors. To assist the Director of Sales and Marketing to provide the hotel's Marketing and Sales colleagues with internal...

  • Digital Marketing

    3 months ago

    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Associate Director of Sales

    2 months ago

    الرياض, Saudi Arabia A Leading Group Of Companies In UAE Full time

    The Role At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site. Within our consult business, we harness our unique combination...

  • Commercial Manager

    2 months ago

    الرياض, Saudi Arabia Hilton Full time

    Commercial Manager The Commercial Manager, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. **What will I be doing?** The Commercial Manager, O&M EMEA is responsible for developing a commercial strategy covering...

  • General Cashier Receiving Clerk

    2 months ago

    الرياض, Saudi Arabia voco Full time

    "About us Welcome to Holiday Inn Hotel & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World.| |You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and...

  • Marketing Manager

    3 months ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24154360 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an important team that...

  • Senior Marketing Manager

    3 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24125794 **Job Category**Sales & Marketing **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an important team that creates and...

  • Mgr-marketing

    3 weeks ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24178235 **Job Category**Sales & Marketing **Location**Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an important team that creates and...

  • Cluster Marketing Coordinator

    2 months ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24068182 **Job Category** Sales & Marketing **Location** Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an...

  • Mgr-marketing

    1 month ago

    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24178235 **Job Category** Sales & Marketing **Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an important team that creates...

  • Senior Lawyer

    2 months ago

    الرياض, Saudi Arabia A Leading Group Of Companies In UAE Full time

    The Role **Requirements**: - Formally admitted in Saudi Arabia - Juris Doctor (J.D.) or equivalent degree from an accredited law school. - Admission to the Saudi Bar Association and in good standing. - Minimum of 8 years of experience practicing law, with a focus on litigation and/or corporate law. - Proven track record of successful case management and...