Systems Engineer L3

2 months ago

المملكة العربية السعودية, Saudi Arabia Manpower Middle East Full time

Posted Date- about 8 hours ago- Location- Saudi Arabia- Discipline- Information Technology- Job Reference- 31274- Salary- 0.0**Systems Engineer L3 - Managed Services**

**Location**: Riyadh, KSA
**Role Type**: Permanent

**Description**
The proposed position will be for a member of a managed services technical team, which is responsible for infrastructure, systems, functions and services related issues (operations, 3rd & 2nd level support).
The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability.

**Role and Responsibilities**
- Requires travelling based on work needs, when not on site, Engineers will be assisting in the development of project plans, designs and documentation for future sites.
- Designing/Planning Server Farm / Data Center Architecture
- Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis, Peer review the change plan and documentation prepared by other colleagues in the team.
- Participate and contribute to advanced tasks such as, capacity planning, performance monitoring, provide recommendations for improvement and implement recommendations.
- Experience in Windows server operating systems in Datacenter level implementations (2016/2019).
- Certifications and working knowledge of Cloud-based technologies is an advantage -Azure/AWS.
- Understanding of Datacenter level virtualized solutions based on VMware (SDN, SDS, SDDC).
- Knowledge in Backup technologies such as (Veeam, veritas).
- Knowledge in Network Attached Storage (NAS) and Storage Area Network (SAN) Administration.
- knowledge in Exchange Servers, SCCM is preferred
- Good knowledge in HCI technologies
- Expert level in Active directory, DNS services, DHCP services.
- Resolve incidents and technical tasks within agreed SLAs and quality.
- Understanding of Networking fundamentals - IP Addressing & Network topologies.
- Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).
- Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.
- Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.
- Ability to work deal cross-cultural team and environment.
- Communicative, with good time management and prioritization skills.

**Job Requirements**
- Bachelor degree in computer engineering or science
- +8 years of experience in the same field
- Professional certifications are required

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