Design Manager
7 months ago
At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems. Whether you’re into sketching new ideas, hacking a building or growing client relationships in global markets, there’s something here for everyone.
Our depth of expertise spans disciplines—from aviation and transportation to education, hospitality, retail, technology and more. At our core we embody an entrepreneurial spirit, always looking ahead for new ways to innovate and add to our clients' success. We share the belief that design has the power to transform organizations and change lives; whether we’re refreshing a retailer’s brand, planning a new urban district or designing a super tall building.
Our work reflects an enduring commitment to sustainability, and we believe that a diversity of voices and cultures is one of the most powerful strategic tools for securing lasting competitive advantage.
As the world’s largest design firm, Gensler has a unique obligation and opportunity to focus on sustainability in the built environment. We deepened our commitment to combat the impact on climate change in the built environment when we launched Gensler Cities Climate Challenge (GC3) in 2019. This is our pledge to meet an ambitious goal: the elimination of all greenhouse gases from our work by 2030.
Your Role
As a Senior Design Manager at Gensler, you will have a successful track record of managing all phases of projects and will have overall responsibility for client satisfaction, quality control and financial performance. You will deploy resources to ensure that the work process flows smoothly and act as the primary liaison between the team and client. This is a great opportunity to join a highly creative, collaborative team where you will leverage your attention to detail and interpersonal skills to design and deliver exceptional projects on time and within budget. Grow your project management expertise while working on trendsetting design projects across a variety of practice areas and industries.
What You Will Do
Client Engagement
- Implement one or more client projects through the leadership of project teams.
- Grow business for base building and interiors projects within various Practice Areas.
- Prepare project proposals and negotiate contracts and fees.
Leadership
- Provide leadership to the team and client by communicating project objectives, contract scope, terms, and schedule.
- Enable the project teams to reach their individual potential and maintain a positive team environment.
- Collaborate with your team with an “open door policy”.
- Demonstrate effective written and verbal communication skills.
Projects
- Responsible for both managing projects and client satisfaction by focusing on the project process, service/delivery, work environment, project documentation, and building clients’ trust and loyalty in Gensler.
- Manage scheduling, budgets, staffing, and project set-up with clients, sub-contractors, vendors and contractors.
Financial
- Monitor budgets and profitability targets for your projects (e.g work plan, schedule, fees, billings and collections).
- Oversee billing and fee management to ensure all financial activities are consistent with Gensler policies and procedures.
- Responsible for accounts receivable, discretionary expenses, expense report approvals and productivity projections.
General
- Work closely with other Design Managers, Finance, Human Resources and Office Directors.
- Demonstrate dignity, respect, and professional attitude.
- Build and improve external firm image by active participation in appropriate organizations (AIA, RDI, NCIDQ, etc.) and maintain contact with current and potential clients.
- Participate in office meetings - collaborate with Studio Directors, Office Management and staff.
- Develop a strategy for Best Practice integration, client satisfaction, and cross studio integration.
- Focus on global relationship building, recruiting and service integration.
- Be an advocate for Gensler sustainability commitments internally and externally.
- Make sustainability an integral part of every project.
- Define project sustainability targets in collaboration with the client and the project team at the start of each project.
- Understand clients ESG goals and work with project teams towards achieving them.
- Support and encourage team members to pursue sustainability learning.
Your Qualifications
- Bachelor’s degree in Architecture, Interior Design or related field.
- 10+ years of related project management experience on a range of design projects. 15+ years of total experience within the fields of architecture or design.
- Professional license or certification preferred.
- Experience negotiating project scope, fees, manag
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