Senior Service Technician

1 week ago

Hofuf, Saudi Arabia National Oilwell Varco Full time

**DUTIES & RESPONSIBILITIES**:

- Liaise with the NOV service and projects teams / management in all aspects relating to repair, maintenance and service activities.
- Prepare, review, and approve work packs required for the activities being carried out by the service team members. - Undertake client equipment inspections and repairs including but not limited to the following:

- Mechanical completion checks, Factory acceptance Checks, Electrical function / loop checks, Compiling technical report for submission on customers equipment, Leak / Pressure testing
- Under management direction provide after sales services including inspections, spares, technical advice with specific requirements liaising with the engineering department when necessary.
- Ensure personnel compliance with all HSE legislation and HSE company policies.
- Be fully familiar / conversant with departmental and company policies, procedures and processes ensuring all work and actions are always in full compliance.
- Travel to the customers sites when required to support field service requirements as and when required.
- Carry out other duties as and when the business requirements dictate and may be reasonably expected by the Service Manager.
- **SKILLS & EXPERIENCE REQUIRED
**Knowledge and Technical competencies:
Strategic:

- Capable of keeping abreast of an evolving portfolio of products, services and procedures.
- Able to understand the business needs and commercial implications with external drivers.
- Delivers solutions and decisions that are effective and will positively impact both NOV and our client organisations.

Operating:

- Adept at exercising good judgement (sometimes with incomplete information) whist being constrained by tight deadlines.
- Able to apportion time efficiently to complete tasks set out by the service manager and internal administration teams.

Confidence:

- Can be counted on to take personnel responsibility in challenging situations and is willing to engage in discussions in order to settle them in a reasonable time frame.

Energy:

- Will be energised by challenges and drawn towards opportunities.

Organisational:

- Confident and professional when representing the NOV service team in person and in writing when dealing with internal or external contacts.

Essential Skills:

- Recognised apprenticeship in mechanical engineering
- Can demonstrate the correct interpretation of engineering drawings and technical procedures.
- Mechanical / Electrical knowledge within a service repair, maintenance, installation and or a commissioning background for pumps.
- Knowledge of industry standards and procedures appertaining to various industries.
- Computer literacy including a good command of Microsoft Office, Excel, Word and Outlook, in order to complete technical service reports and other documentation as required by the Service Manager and Administrative Team.

Soft Skills:

- Integrity and trust.
- Strategic Thinking.
- Solid judgement with ability to make good decisions.
- Excellent communication and presentation skills to manage diverse relationships and interact effectively with all levels within the organization.
- Demonstrated ability using team-driven philosophies to drive issues to closure and get job done in professional and compliant manner.
- Capable of managing multiple priorities and tasks at the same time.

Work Attitude:

- A proactive and forward-thinking team player with excellent time management skills who can liaise and engage with co-workers and clients at all levels whilst presenting themselves in a professional manner.

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