Junior Clinical Support Specialist

4 weeks ago

الرياض, Saudi Arabia Stryker Full time

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.
- Job Description

The Stryker Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker KSA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.

**What you will do**:

- Independently managing routine clinical tasks, troubleshooting issues, ensuring compliances.
- Makes decision within a defined scope.
- Proactively identifies client's needs.
- Regular updates with cross functional teams.
- Escalates complex cases to Stryker’s senior team members.
- Prepare for cases in advance.
- Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.
- Attend cases and service existing and new customer base within the theatre and clinical environment
- Submit documentation and case-order-form for invoicing.
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the Area Manager, to ensure customer service levels are best in class.
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Area Manager to ensure customer service levels are best in class.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Behaves with integrity, delivers on commitments within required timescales.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
- Additional responsibilities as directed by Regional Manager.

**Who you are**
- Certified Theatre Practitioner or ODA, professional training in a medical environment preferred. Industry background also advantageous.
- At least 1-2 years of relevant experience in clinical support.
- Problem solving
- Effective communication
- Ability to work in a collaborative manner with colleagues and customers
- Professional, disciplined, focused and organised.
- Strong sense of responsibility.
- Ability to self-motivate and work under pressure.
- Winning personality and extensive people skills
- Actively seeks continuous self-improvement
- Flexible to change

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

  • Junior Clinical Support Specialist

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Clinical Support Specialist

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Senior Clinical Support Specialist, Joint

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Sr. Clinical Support Specialist- Eastern Region

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Sr. Clinical Support Specialist

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Clinical Support Specialist

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Clinical Support Specialist

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Clinical Support Specialist

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Clinical Support Specialist, Joint Replacement

    4 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Field Clinical Specialist, Tmtt

    3 weeks ago

    الرياض, Saudi Arabia Edwards Lifesciences Full time

    **Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products.** **Develops clinical education materials in connection with clinical...

  • Clinical Training Specialist

    1 week ago

    الرياض, Saudi Arabia Mölnlycke Health Care Full time

    **Clinical Training Specialist** **Do you want your impact to be recognised?** Do you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture - where...

  • Field Clinical Specialist, Thv

    3 weeks ago

    الرياض, Saudi Arabia Edwards Lifesciences Full time

    **Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart...

  • Junior Marketing Specialist

    3 weeks ago

    الرياض, Saudi Arabia Scrub N Full time

    We are seeking a motivated and creative Junior Marketing Specialist to join our dynamic team. In this role, you will contribute to the development and execution of marketing strategies, supporting the growth and brand awareness of our company. **Responsibilities**: - Assist in the development and implementation of marketing strategies. - Create engaging...

  • Clinic Assistant I

    7 hours ago

    الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Posted on Thursday, 21 November 2024, 19 Jumada Al Awal 1446 Wednesday, 29 January 2025, 29 Rajab 1446 Location Riyadh Department/Section Admin Section - Physical Rehabilitation Department Provides functional and logístical assistance to support the daily operations of clinical departments. Ensuring smooth workflow and efficient patient...

  • Senior Field Clinical Specialist, Thv

    3 weeks ago

    الرياض, Saudi Arabia Edwards Lifesciences Full time

    **Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart...

  • Clinical Dietitian

    4 weeks ago

    الرياض, Saudi Arabia Diaverum Full time

    Clinical Dietitian - 9003 - Riyadh - الرياض **Location**:Riyadh, SA, 3971 **Date Posted**:15 Jan 2025 **Contract type**:Temporary **Work Type**: **Join us and become part of Diaverum Saudi Arabia’s Nutrition Care team; more than 50 Clinical Dietitians in 40 clinics across the Kingdom providing medical nutrition therapy and empowering patients...

  • Clinic Manager

    3 weeks ago

    الرياض, Saudi Arabia Talent Shark Full time

    **The Clinic Manager will oversee daily clinic operations, manage staff, and ensure a high standard of care and customer service. This role requires strong organizational and leadership skills, as well as experience in healthcare management. The Clinic Manager will be instrumental in optimizing clinical procedures, managing budgets, and enhancing patient...

  • Clinic Manager

    2 weeks ago

    الرياض, Saudi Arabia 33 Holdings Global Full time

    **Work Location -Doha,Qatar** Key Responsibilities: - **Operational Management**: - Oversee the day-to-day operations of the clinic, ensuring smooth and efficient workflow. - Manage clinic staff, including healthcare professionals, administrative staff, and support personnel. - Ensure compliance with all local health regulations, policies, and...

  • Clinical Application Specialist

    4 weeks ago

    الرياض, Saudi Arabia Beckman Coulter Diagnostics Full time

    Job Description At Beckman Coulter, we are committed to transforming healthcare by simplifying, automating, and innovating complex biomedical testing. Our diagnostic systems, trusted by hospitals and critical care facilities worldwide, empower physicians to make informed decisions in diagnosing and treating diseases while monitoring patient health. In the...

  • Clinical Dietitian

    3 weeks ago

    الرياض, Saudi Arabia Diaverum Full time

    Clinical Dietitian - 9008 - Riyadh - الرياض **Location**:Riyadh, SA, 7929**Date Posted**:4 Sep 2024**Contract type**:Standard- The following duties and responsibilities reflect the expectations of the position of the Clinical Dietitian. This is complemented and further explained in the role objectives set by the organization. The following duties can...