Head Waiter

Head waiters typically manage general kitchen activities and ensure efficient food service. They discuss menus with their teams and supervise the quality of ingredients to meet customer satisfaction. Good food service involves managing a busy dining area or event to serve customers effectively with quality food. It also includes maintaining a neat customer service area.

To effectively handle customer complaints and refer to manager any complaints from guests as soon as possible.To check guest's identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.To take equal responsibility for training within the department in liaison with the managers.Ensure hotel rules are adhered to at all times.To ensure that any maintenance faults are reported to the relevant department following Company procedures.Be fully conversant with and comply with the rules of the Hotels Health & Safety Policy.Attend Fire and Health & Safety Training as specified by the Hotel Management.To carry out any other duties as may be appropriate to the grade and scope of the post.Ensure all operating equipment is handled carefully avoiding abuse and minimizing breakage.To attend training courses as and when required

نوع الوظيفة: دوام كامل