Senior Housekeeping Supervisor

1 month ago

الدمام, Saudi Arabia SPHC Full time

Join Us as a Senior Housekeeping Supervisor. at the First Vignette Collection in the Kingdom of Saudi Arabia (Carliton Almoaibed Hotel)
We are seeking a talented and ambitious Senior Housekeeping Supervisor. to join our team at the First Vignette Collection in the Kingdom of Saudi Arabia (Carliton Almoaibed Hotel). This role requires someone with a passion for Housekeeping, excellent communication skills, and the ability to build and maintain strong client relationships.
a Senior Housekeeping Supervisor., you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.
A little taste of your day-to-day
**Every day is different at IHG, but you’ll mostly be**:
Guest experience
Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests.
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
Carry out special requests from guests, VIPs, repeat visitors and IHG 1 rewards members.
Help guests with their questions and complaints to achieve complete guest satisfaction.
Look smart - wear your uniform with pride.
People
Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Financial
Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members
Responsible business
Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)
Reunite items with owners - and log any lost and found property
Perform other duties as assigned. May also serve as manager on duty
**What we need from you**:
High School Diploma / secondary education / equivalent
Four years' managing housekeeping/laundry experience preferably in a hotel of similar size.
Must be fluent in English language and other languages preferred
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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