Stock Controller
1 week ago
The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering.
For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences. Our founder's forward-looking vision of femininity continues to inspire our long-term commitment to support the advancement of women.
Women moving forward. For a fairer future. This is our purpose guiding all we do. Today, our ultimate goal is to create beautiful products with meaningful impact for people and for the planet.
We take pride in receiving B Corp certification. As we mark this new stage, reinventing how we do business, we hope to inspire other organisations.
That’s why we are building teams who are committed to our mission. We want to share this approach within the company and with our community at large.
**Main Purpose**:
Chloe stock controller is in charge of supporting the store manager and the assistant in the management of the stock to ensure flawless operations and commercial activities. HE/SHE is An ambassador of the Maison, in charge of welcoming every guests into the Chloe family.
**Key Responsibilities**:
A Chloe Stock Controller Is:
**A Stockroom And Logistics Leader**
- Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
- Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
- Ensures good reception of deliveries from central warehouse and controls upon reception
- Manages and follows up stock transfers between stores or stock sent for commercial activities (consignment, photo shoots, trunk shows, etc)
- Organizes end of season returns
**A Team Player**
- Participates in the morning team briefings and shares important Operational information
- Helps and Follows up with stock requests from stylists whenever needed
- Ensures proactive communication on daily deliveries and stock updates with the team
- Shares inventory results, consignment issues and all other topics to finance team
- Communicates with other stores on best practices and issues they may have encountered
- Translates Chloe attitude of Entrepreneurship, togetherness, excellence, creativity, and positive impact
- Is an active member of stockist and operations community: shares best practices, asks, provides support
**An Admin Champion**
- Is responsible for the follow up and management of all shipping documents / vat documents
- Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
- Provides administrative support to the team in booking couriers, deliveries, transfers
- Provides operations support for the store regarding supplies order (clients drinks, cleaning products, ppe, packaging ).
- Supports the manager to ensure perfect compliance with Richemont processes.
**Profile**:
- Minimum 2 years of stock controlling experience - preferably luxury retail
- Perfect understanding of client satisfaction, luxury experience and strong sense for etiquette and human behavior
- Able to adapt approach individually to respective client
- Open and outgoing personality
- Manifest customer centricity mindset in all aspects of the business to ensure client-centric experience
- Team player with good interpersonal competences and empathy
- Good communicator with ability to develop strong networks
- Fluent in Arabic and English - Saudi National
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