Workflow and Information Technology Specialist

4 weeks ago

Riyadh, Saudi Arabia Beckman Coulter Diagnostics Full time

**Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.**

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

**In this role, you will have the opportunity to**:

- Familiar with healthcare domain integration standards (ASTM, HL7, etc.).
- Knowledge of the clinical customer base and critical components of a laboratory information system (LIS) and laboratory IT processes and workflows.
- Ability to troubleshoot problems, consult and drive resolution.
- Effective communication skills, ability to effectively communicate with and translate requirements for both technical and non-technical group.
- Provide workflow consulting activities that include the documentation of existing layout and laboratory processes, and a proposal for the future using appropriate visualization and simulations tools e.g. turnaround time (TAT) simulation, laboratory layout, laboratory process mapping.
- Promote platform solutions combining analytics and pre
- / post-analytics with sample and data flow concepts to enable total lab solution offerings to the market.
- Provide product presentation, demonstration, and end-user training/workshop.
- Creation of Automation/IT best practices library for the customer, including customer shareable rules libraries and Automation metrics
- Participate in key customer meetings interested in TLA and BC solutions. Involve in data collection and Laboratory assessment process including customer expectations; workflow and laboratory volumes; assess the laboratory operation and build a current and future state based on best lean six sigma practices.
- The consultant should provide the solution and the presentation of the proposals to sell and deliver to the prospect for medium to large healthcare providers by preparing the necessary layouts and the necessary Value-Stream Map, Spaghetti diagram, 5S walk and lean six sigma best practices with tools such as (MS Excel, Power Point, VISIO and AUTOCAD).
- Should act as a trust advisor for the client and oversee the effectiveness of the solution offered and its competitiveness level by continuous assessment of the sales team to ensure exceptional performance of the Beckman Coulter solution offered.
- Work closely with KDM and understand the needs of the organization by deep diving into the current processes in laboratory operations and look at room for improvement to align solution strategy to customer needs and expectations.
- Provide consulting support in informatics solutions products.
- Will work directly with the sales and service teams to create project plans that deliver the agreed upon solution in the desired time frame.
- Accountable for the successful completion of project tasks on time and within budget.
- Accountable for managing resources (direct and matrix) assigned to project regarding project tasks.

**The essential requirements of the job include**:

- Minimum of 5 years’ experience in the IVD industry with consultancy selling preferred.
- Bachelor’s Degree in laboratory sciences, Informatics or Biomedical is required.
- 1 - 2 year’s LIS consulting, technical support, or process management experience.
- Technical skills within product groups: including Microsoft Windows, SQL, Networking, and Security.
- Understand laboratory needs and technology changes in that field from accreditations and policies.
- Strong understanding in the clinical IT within hospital and laboratory environment.
- Experience in providing solutions, tactics and strategies for account acquisitions through tailoring smart solutions.
- Strong meeting facilitation and presentation skills.
- Proven ability to execute without daily direction with “can-do” attitude.
- Strong internal and external networking skills with ability to develop and enhance long term relationships.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home, but the leader preferred to be within Europe, EEMEA, or the UAE. Additional information

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