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Travel Head

1 month ago

Riyadh, Saudi Arabia Legend Holding Group Full time

**Position Title: Travel Head**

**Location: Kingdom of Saudi Arabia (KSA)**

We are seeking a dynamic and experienced individual to fill the position of Travel Head for our company based in the Kingdom of Saudi Arabia. The Travel Head will be responsible for overseeing all aspects of travel operations, including planning, execution, and optimization of travel services to ensure exceptional customer satisfaction and operational efficiency.

**Responsibilities**:

- Develop and implement strategic plans and initiatives to drive growth and profitability in the travel sector.
- Manage and lead a team of travel professionals, including travel agents, coordinators, and support staff, ensuring high performance and adherence to company policies and procedures.
- Establish and maintain relationships with airlines, hotels, travel agencies, and other service providers to negotiate favorable terms and secure competitive pricing for travel packages.
- Monitor market trends, industry developments, and competitor activities to identify opportunities for business expansion and improvement.
- Ensure compliance with relevant regulations and licensing requirements in the travel industry.
- Analyze travel data and metrics to assess performance, identify areas for improvement, and make informed business decisions.
- Develop and implement customer service standards and protocols to enhance the overall travel experience and satisfaction of clients.
- Oversee the development and implementation of marketing strategies and promotional campaigns to attract new customers and retain existing ones.
- Collaborate with other departments, such as finance, sales, and marketing, to coordinate efforts and achieve company objectives.
- Manage budgetary and financial aspects of travel operations, including cost control, revenue forecasting, and financial reporting.

**Qualifications**:

- Bachelor's degree in business administration, hospitality management, or a related field. Master’s degree preferred.
- Proven experience (minimum 5 years) in a senior management role within the travel industry, with a track record of successful leadership and achievement of business goals.
- Strong understanding of travel industry trends, regulations, and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to build and maintain relationships with stakeholders at all levels.
- Strategic thinker with strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office suite and travel management software.
- Fluency in English; Arabic language skills are desirable.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to travel as required.