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Installation Manager

2 months ago

Riyadh, Saudi Arabia Kone Full time

KONE’s vision is to create the Best People Flow® experience by providing ease, effectiveness and experiences to our customers and users. In line with our strategy, Sustainable Success with Customers, we will focus on increasing the value we create for customers with new intelligent solutions and working methods and embed sustainability even deeper across all our operations. By closer collaboration with customers and partners, KONE will increase the speed of bringing new services and solutions to the market and help our customers to differentiate in their business._

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through direct presence in 12 countries and more than 60 distributor markets within the region. To complement our growth plans, New Equipment Volume Business is a strategic priority, and we have a unique opportunity for someone who has a passion to drive our new installation business in Saudi Arabia and based in Riyadh.

We are looking for an energetic and enthusiastic Installation Manager to be based in our Riyadh office. In this role, you will lead a team of Installation Supervisors and be responsible for planning, organizing, and directing the completion of all major projects while ensuring these projects are on time, on budget, and within scope. The Installation Manager position will also require you to managed specific large projects where your will be accountable for managing the scope, schedule, and budget of the assigned project(s). You will be the interface with all key stakeholders both internally and externally during the project, especially focusing on continuous, proactive collaboration with the customer. As an Installation Manager you will plan, direct and coordinate the project activities to ensure that project objectives are accomplished within the agreed schedule and budget, using approved KONE methodologies and tools with the primary objective of customer satisfaction and KONE profitability.
- What will you do?_
- Overall accountability for project scope, schedule, and budget, delivering the project within the defined contractual requirements and KONE objectives.
- Be responsible for Installation capacity planning and accountable for optimized resource (people and tools) utilization.
- Actively monitor and report installation performance and ensure action on deviations.
- Manage the project deliverables in line with project plan and ensure continuous full chain project monitoring and control.
- Support Supervisors with customer interaction on site as well as with installation related customer disputes and escalations management.
- Effective stakeholder management through the project management process.
- Regular project status effectively communicated to KONE management and to customer.
- Effective leader and coach with the ability to motivate a successful team.
- Manage the competence, activities, and performance of Installation Supervisors
- Proactively manage the capacity of his/her team as per the decisions made in the Sales and Operations planning process.
- Perform site and process audits within his/her team to ensure compliance with installation methods, safety policies and KONE Way / locally agreed practices.

Are you the one?
- 5 + years of relevant experience in Installation Management and/or Project Management.
- Experience in the elevator & escalator industry with knowledge of KONE processes an advantage.
- Bachelors Degree with strong relevant technical background.
- Strong Communication skills - as an Installation Manager you will often have to interact with various stakeholders so the ability to communicate & present complex data is important.
- Highly motivated, goal oriented with an orientation towards a high level of customer service.
- Ability to effectively evaluate business performance and identify initiatives to drive positive results.
- Excellent Arabic and English language skills.
- What do we offer?_
- Great dynamic team promoting a collaborative environment
- Engaging job with position description and clear targets
- Regular feedback through performance discussions
- Opportunities for individual development
- Flexibility, trust and respect
- Value-based culture, behaviors and ethics
- Sustainability and innovation
- Working for a successful organization
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a

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