Operations Director

4 months ago


الرياض, Saudi Arabia Black Pearl Full time

**Job Information**:
Industry
- CommunicationsCity
- RiyadhCountry
- Saudi ArabiaZip/Postal Code
- 11564Number of Positions
- 1Our client is a leading international PR/Communication agency, renowned for delivering innovative and strategic communication solutions to clients across various sectors. With a strong presence in the Kingdom of Saudi Arabia, the agency is committed to fostering local talent and driving impactful campaigns that resonate with the Saudi market.

**Key Responsibilities**:

- Lead and manage the operations team to ensure seamless execution of all PR and communication campaigns.
- Develop and implement operational strategies that align with the agency’s objectives.
- Oversee the allocation of resources to ensure optimal performance across all projects.
- Work closely with the client services team to ensure client satisfaction and the successful delivery of projects.
- Serve as a senior point of contact for key clients, offering strategic advice and ensuring their needs are met.
- Mentor and develop the operations team, fostering a culture of excellence and continuous improvement.
- Conduct regular performance reviews and provide feedback to enhance team productivity.
- Identify areas for operational improvement and implement best practices to enhance efficiency and effectiveness.
- Streamline processes to improve the delivery of services and reduce operational costs.
- Oversee the operational budget, ensuring that projects are delivered within budgetary constraints.
- Collaborate with the finance team to monitor financial performance and implement cost-saving initiatives.
- Ensure that all operations adhere to local regulations and industry standards.
- Identify potential risks and develop mitigation strategies to safeguard the agency’s interests.
- Support the business development team in pitching new business opportunities by providing operational insights and expertise.
- Contribute to the agency’s growth by identifying new opportunities for operational expansion.

**Requirements**:

- Bachelor’s degree in Business Administration, Communications, or a related field. A Master’s degree is a plus.
- Minimum of 8-10 years of experience in operations management within the PR/Communication industry, preferably in KSA.
- Strong leadership and people management skills.
- Excellent understanding of the PR/Communication landscape in Saudi Arabia.
- Proven ability to manage multiple projects simultaneously.
- Strong financial acumen and experience in budget management.
- Exceptional communication and negotiation skills.
- Ability to work under pressure and meet tight deadlines.
- Experience working with a PR/Communication agency.
- Knowledge of the local regulatory environment and compliance requirements.
- Fluency in both Arabic and English.

Follow the** **Black Pearl channel on WhatsApp**.


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