Courier - Dhahran

4 weeks ago


Hofuf, Saudi Arabia DHL Full time

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist

**_Role Purpose:_**

Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.

**_Accountabilities_**

**Collection and Delivery**

Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork’s avail and shipments in condition to travel in transit / deliver to customer

**Reporting / Documentation**

Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.

**Quality of Service**

Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.

**Security**

Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.

**Sales and Customer Service**

Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments

**Sporh & SPR
Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.

YOUR PROFILE:
- Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.-
- Analyzes and resolves complex cross-functional issues.-
- Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.-
- Typically requires BS/BA in related discipline and/or 10-15 years of experience in Ocean Freight Forwarding / Ocean carriers / high volume retailers with Ocean Freight business in the area of transportation, logistics or supply chain.**1- MAJOR CHALLENGES**

Dealing with aggressive situations, traffics problems, collecting and securing cash collections.

**2-**DEGREE OF SUPERVISION**

Courier Leader and Supervisors.

**3- PERSON SPECIFICATION**

**3.1 Education**

**High Secondary Education.**:
**3.2 Experience**
- 2 years service based experience with valid driving license.

**3.3 Technical Knowledge/Skills**
- Good command of English
- Basic knowledge of vehicles and its associated operating techniques.
- Computer literacy preferable.

OUR OFFER:
- Strong career support in an international environment.-
- Great culture and colleagues.-
- Multifarious benefit program.



  • Hofuf, Saudi Arabia DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...