Courier - Dhahran
1 week ago
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist
**_Role Purpose:_**
Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.
**_Accountabilities_**
**Collection and Delivery**
Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork’s avail and shipments in condition to travel in transit / deliver to customer
**Reporting / Documentation**
Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.
**Quality of Service**
Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.
**Security**
Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.
**Sales and Customer Service**
Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments
**Sporh & SPR
Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.
YOUR PROFILE:
- Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.-
- Analyzes and resolves complex cross-functional issues.-
- Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.-
- Typically requires BS/BA in related discipline and/or 10-15 years of experience in Ocean Freight Forwarding / Ocean carriers / high volume retailers with Ocean Freight business in the area of transportation, logistics or supply chain.**1- MAJOR CHALLENGES**
Dealing with aggressive situations, traffics problems, collecting and securing cash collections.
**2-**DEGREE OF SUPERVISION**
Courier Leader and Supervisors.
**3- PERSON SPECIFICATION**
**3.1 Education**
**High Secondary Education.**:
**3.2 Experience**
- 2 years service based experience with valid driving license.
**3.3 Technical Knowledge/Skills**
- Good command of English
- Basic knowledge of vehicles and its associated operating techniques.
- Computer literacy preferable.
OUR OFFER:
- Strong career support in an international environment.-
- Great culture and colleagues.-
- Multifarious benefit program.
