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Relation Officer

1 month ago

Riyadh, Saudi Arabia Baraka Investment Full time

Baraka Investment is looking for a dedicated and customer-oriented Relation Officer to join our team. As a Relation Officer, you will be responsible for building and maintaining strong relationships with clients, addressing their needs and concerns, and providing exceptional customer service. You will serve as the main point of contact for clients, ensuring their satisfaction and working towards enhancing long-term partnerships.

**Responsibilities**:

- Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty
- Gain a deep understanding of clients' needs and requirements
- Address client inquiries and concerns promptly and professionally
- Provide accurate and timely information to clients regarding products, services, and company policies
- Collaborate with cross-functional teams, including sales, marketing, and customer service, to meet client needs and ensure a seamless customer experience
- Identify opportunities for upselling or cross-selling products and services to existing clients
- Prepare and deliver client presentations, proposals, and reports as needed
- Conduct market research to stay updated on industry trends and competitor activities
- Monitor customer satisfaction and gather feedback to make improvements

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, or a related field
- Proven experience in client relationship management or a similar role
- Exceptional interpersonal and communication skills
- Strong problem-solving and negotiation abilities
- Ability to build and maintain relationships with diverse clients
- Excellent attention to detail and organizational skills
- Customer-focused mindset and ability to work well under pressure
- Ability to multitask and prioritize tasks effectively
- Good Experience in Saudi Arabia market.

**Benefits**

Insurance