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Systems Support Engineer

3 months ago

الرياض, Saudi Arabia Alshaya Full time

**Job no**: 4432430
**Location**: Central Province
Riyadh Head Office

**IT**

**Job role**

About the Role: We are seeking a dedicated and skilled Systems Support Engineer to join our dynamic team. In this role, you will perform routine systems administration activities, ensuring our systems operate efficiently to meet business needs. You will play a crucial role in implementing system improvements and remedial actions in the event of system failures or breakdown.

**Key Responsibilities**:

- Manage and troubleshoot network infrastructure services (DHCP, NPS, DNS, AD).
- Lead network design and implementation for stores, offices, and warehouses.
- Configure, deploy, and monitor network devices (firewalls, switches).
- Troubleshoot user issues and roll out upgrades.
- Assemble, configure, deploy, and troubleshoot POS systems (Windows, Linux).
- Handle digital initiatives at stores (digital menus, IoT, music systems, smart devices).
- Assist with new system testing and implementation

**Qualifications**:

- Fluent in English.
- Bachelor’s degree in Computer Science or computer Engineering.
- Preferably have certifications such as MCSE, CCNA, or Linux System Administrator/System Engineer.
- Experience with various Microsoft Server products (Hyper-V, VMWare, Remote Desktop Services).
- 1-2 years of work experience; freshers are welcome to apply.
- Ability to work morning and evening shifts, on-call duty, and weekends.
- Preferably have experience in retail systems or a similar role in a retail company.

**About Us**:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

**Advertised**: 16 Oct 2024 Arab Standard Time
**Application close**: 15 Nov 2024 Arab Standard Time