Service Management Consultant

3 weeks ago


Jeddah, Saudi Arabia Ceenex Global LLC Full time

**Experience: 10-12 years (L3)**

**Responsibilities**:

- Collaborate with clients to assess their current service management practices, identify opportunities for improvement, and develop tailored service management strategies and roadmaps.
- Lead the design and implementation of service management processes, frameworks, and governance structures to align with industry best practices and organizational objectives.
- Conduct service maturity assessments and gap analyses to identify areas of improvement and develop actionable recommendations and remediation plans.
- Provide expert guidance and advice on IT service management principles, methodologies, and tools, including ITIL, COBIT, and service management platforms.
- Work closely with cross-functional teams and stakeholders to facilitate the adoption of service management best practices, drive cultural change, and ensure successful implementation and adoption.
- Develop and deliver training programs, workshops, and knowledge transfer sessions to build internal capabilities and empower client teams in service management practices.
- Serve as a trusted advisor and thought leader in service management, staying abreast of industry trends, emerging technologies, and best practices to drive innovation and continuous improvement.
- Collaborate with sales and business development teams to identify new opportunities, develop proposals, and support client engagements.

**Requirements**:

- Bachelor's degree in Information Technology, Business Administration, or related field. Master's degree preferred.
- 10-12 years of progressive experience in IT service management, consulting, or related roles, with a focus on driving service excellence and business value.
- Strong knowledge of IT service management frameworks and methodologies, including ITIL, COBIT, ISO/IEC 20000, and best practices.
- Proven experience in leading service management consulting engagements, from assessment and analysis to solution design and implementation.
- Excellent analytical, problem-solving, and communication skills, with the ability to effectively engage with stakeholders at all levels of the organization.
- Strong project management skills, with the ability to manage multiple projects concurrently and deliver results on time and within budget.
- ITIL, COBIT, PMP, or other relevant certifications are highly desirable.
- Experience with service management platforms and tools (e.g., ServiceNow, BMC Remedy) is a plus.

Application Question(s):

- How soon can you join if selected?

**Education**:

- Bachelor's (required)

**Experience**:

- relevant: 10 years (required)

Application Deadline: 31/03/2024


  • Business Consultant

    2 months ago


    Jeddah, Saudi Arabia Analytix Arabia Management Consultant Full time

    We're looking for a skilled Business Consultant to join us in Jeddah, Saudi Arabia. Responsibilities include client meetings, strategy development, and aiding growth with communication and problem-solving skills. **Responsibilities**: - Meet clients to understand objectives and needs. - Advise on Saudi Arabian business setup. - Analyze trends and...

  • Business Consultant

    2 months ago


    Jeddah, Saudi Arabia Analytix Arabia Management Consultant Full time

    We're looking for a skilled Business Consultant to join us in Jeddah, Saudi Arabia. You'll provide strategic advice to clients for their business setup. Responsibilities include client meetings, strategy development, and aiding growth with communication and problem-solving skills. **Responsibilities**: - Meet clients to understand objectives and needs. -...

  • Business Consultant

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Analytix Arabia Management Consultant Full time

    We're looking for a skilled Business Consultant to join us in Jeddah, Saudi Arabia. Responsibilities include client meetings, strategy development, and aiding growth with communication and problem-solving skills.Responsibilities: Meet clients to understand objectives and needs. Advise on Saudi Arabian business setup. Analyze trends and competition for...


  • Jeddah, Saudi Arabia KING FAISAL SPECIALIST HOSPITAL & RESEARCH CENTRE GEN.ORG. Full time

    Education and training:Degree in business administration, finance, or related field. Advanced training courses in management and financial services are a valuable addition.Experience:Previous experience in consulting management or financial services. Previous business or management experience enhances your understanding of customer needs.Analytical...


  • Jeddah, Makkah Province, Saudi Arabia KING FAISAL SPECIALIST HOSPITAL & RESEARCH CENTRE GEN. Full time

    Education and training:Degree in business administration, finance, or related field. Advanced training courses in management and financial services are a valuable addition.Experience:Previous experience in consulting management or financial services. Previous business or management experience enhances your understanding of customer needs.Analytical...


  • Jeddah, Saudi Arabia MM Management Consultant Full time

    Product Development Manager should be a business leader for the assigned product and should drive the product business growth profitably. PM has to give competitive technical and commercial solutions to the customers/ sales. Should be able to monitor business trends and formulate the product strategy besides preparing budget forecasts. **MANAGERIAL...

  • Admin Assistant

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Analytix Arabia Management Consultant Full time

    Analytix is a one-stop destination for all your Accounting, Bookkeeping, CFO, Auditing Advisory, and business setup services. We have expanded into one of the leading firms of Accounting and tax consultants, serving our client with extreme dedication. We are looking for an Operation or Project coordinator for company. Good Communication Skill Making...

  • Admin Assistant

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Analytix Arabia Management Consultant Full time

    Analytix is a one-stop destination for all your Accounting, Bookkeeping, CFO, Auditing Advisory, and business setup services. We have expanded into one of the leading firms of Accounting and tax consultants, serving our client with extreme dedication. We are looking for an Operation or Project coordinator for company. Good Communication Skill Making...


  • Jeddah, Saudi Arabia Analytix Arabai Management Consultant Full time

    **Responsibilities**: - Advise clients on business incorporations and expansions, including licensing requirements. - Establish and maintain relationships with businesses looking to expand in the Middle East. - Implement effective strategies to drive business growth and profitability. - Serve as a liaison between the company and clients, ensuring customer...

  • Legal Assistant

    3 weeks ago


    Jeddah, Saudi Arabia Analytix Arabia Management Consultant Full time

    **Responsibilities**: - Assist the Legal Team with all legal matters and tasks. - Research and analyze legal documents such as contracts, agreements, and court rulings. - Draft legal documents, correspondence, and pleadings. - Monitor legal deadlines and ensure that all paperwork is filed on time. - Prepare and review legal documents for accuracy and ensure...


  • Jeddah, Makkah Province, Saudi Arabia New Sourcing International (NSI) Full time

    The Solutions Services mission is to perform professional delivery, effective pre-sales support and deliver value from our intelligently packaged services and products to better solve our customers' business challenges.This role has a key contribution in delivering the value of the whole firm to our customers by leading specialized consulting activities to...

  • Planning Engineer

    3 weeks ago


    Jeddah, Saudi Arabia ULTIWISE MANAGEMENT CONSULTANT Full time

    Creating detailed project plans for every activity in Primavera P6, including WBS, activity list and relations w.r.t cost loaded schedule. - Identifying critical path activities to ensure projects are delivered on time within budge, and to the required quality standard. - Collaborate with the project team to identify project requirements, including...

  • Legal Assistant

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Analytix Arabia Management Consultant Full time

    Responsibilities: Assist the Legal Team with all legal matters and tasks. Research and analyze legal documents such as contracts, agreements, and court rulings. Draft legal documents, correspondence, and pleadings. Monitor legal deadlines and ensure that all paperwork is filed on time. Prepare and review legal documents for accuracy and ensure compliance...

  • Foreman

    3 weeks ago


    Jeddah, Saudi Arabia ULTIWISE MANAGEMENT CONSULTANT Full time

    Coordinating construction work according to priorities and plans - Producing schedules and monitor attendance of crew - Allocating general and daily responsibilities - Coordinate tasks according to priorities and plans - Supervise and train workers and trades people - Ensure manpower and resources are adequate - Guarantee all safety precautions and quality...

  • Civil Foreman

    3 weeks ago


    Jeddah, Saudi Arabia ULTIWISE MANAGEMENT CONSULTANT Full time

    The Duties and Responsibilities of Planning Engineer in general will be as follows: - Coordinating construction work according to priorities and plans - Producing schedules and monitor attendance of crew - Allocating general and daily responsibilities - Coordinate tasks according to priorities and plans - Produce schedules and monitor attendance of crew -...

  • Foreman

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia ULTIWISE MANAGEMENT CONSULTANT Full time

    Coordinating construction work according to priorities and plans Producing schedules and monitor attendance of crew Allocating general and daily responsibilities Coordinate tasks according to priorities and plans Supervise and train workers and trades people Ensure manpower and resources are adequate Guarantee all safety precautions and quality standards are...

  • Civil Foreman

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia ULTIWISE MANAGEMENT CONSULTANT Full time

    The Duties and Responsibilities of Planning Engineer in general will be as follows:Coordinating construction work according to priorities and plans Producing schedules and monitor attendance of crew Allocating general and daily responsibilities Coordinate tasks according to priorities and plans Produce schedules and monitor attendance of crew Allocate...

  • Asset Management

    4 weeks ago


    Jeddah, Saudi Arabia HILTI Full time

    We are looking for a solution selling consultant to join our high-performing Hilti Saudi Arabia team. The Solution Consultant at Hilti is the product and process expert for our Fleet/Tool Park Management and ON!Track Asset Management services, and is responsible for driving and increasing sales for these services. WHO IS HILTI? Hilti is where innovation is...


  • Jeddah, Makkah Province, Saudi Arabia HCP International Full time

    Category:Management, Passenger Car DealershipLocation:JeddahSalary:SR 20,000 plus benefits and competitive bonus schemeROLE DETAILS:Our client is a franchised dealer with several branches in key locations across the Kingdom of Saudi Arabia. They have excellent aftersales facilities, and their teams have won multiple awards. The business is snowballing, and...


  • Jeddah, Saudi Arabia Analytix Arabia Managment Consultant LLC Full time

    Join Analytix Arabia Management Consultant LLC, a distinguished financial service, management consultancy, and business setup enterprise renowned for its innovative client solutions. We prioritize excellence and client satisfaction, offering a comprehensive suite of services encompassing wealth management, investment management, and financial planning. Our...