Banquet Supervisor

2 months ago

الرياض, Saudi Arabia SOFITEL Full time

**Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth**

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**

To oversee every stage of any kind of banquet gathering, Organize things every single day. A banquet supervisor should supervise the banquet and make sure that the banquet personnel comply with all departmental policies and service standards. Throughout the banquet function, serve as the only point of contact for the banquet host.

**_
MAIN JOB RESPONSIBILITIES:_**
- Oversee both on
- and off-site catered events.
- In charge of arranging the event's cuisine and bringing attention to detail in the function area.
- In charge of keeping the banquet halls, storage areas, and work areas sanitized and clean overall.
- During the designated shift, you are in charge of making sure that all of the banquet and catering section's furniture, equipment, and fixtures are used properly and are in good functioning order.
- In charge of continuously carrying out the banquet and catering service's operating processes and service requirements.
- Ensure that customers' demands are satisfied and deliver exceptional customer service.
- Offer original and imaginative suggestions to improve group experiences and meetings.
- should have extensive knowledge of the preparation and presentation of food and beverages.
- Throughout your service, keep an eye on team members and events.
- Assist the banquet servers in setting up the tables and decor.
- Know everything there is to know about forthcoming and current events.
- Respond promptly and effectively to complaints from employees and clients.
- Work together with the housekeeping and kitchen departments.
- Staff scheduling for the banquet, creating a weekly task plan that aligns with the event's activities, and managing labor for the month.
- Help the banquet manager with performance management, scheduling, and training.
- Organize Transportation of food and equipment to offsite catering events.
- Should have experience in operating POS (MICROS) and Opera S&C.
- Responsible for monthly inventory, consumption spreadsheet and banquet staff.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

**Qualifications**
- 2-4 years Banquet service experience
- Strong guest and employee interpersonal skills
- Guest experience centric
- Strong beverage/wine knowledge
- Fluent in English

**Additional Information**
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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