Project Delivery Manager

4 weeks ago

Riyadh, Saudi Arabia Zid Full time

Company Description
**Who we are?**

Become a Zider member and join this amazing company that is on top of the e-commerce game Join a company that is not only growing but having fun while doing it. We are a human centric organization with huge growth plans and with a purpose to help more and more people with little or no digital experience to start their online business (e-commerce), move their offline to online or grow their offline businesses even more by having an online presence.

**Where are we coming from and where are we going?**

Zid has had a tremendous grow over the last 5 years. From 5 people to 300+ people at present and counting. Our revenues have been increasing more than 3 times year on year and we have had a great success. We are an e-commerce SaSS platform, a fintech startup, a logistics and shipping consolidator and we understand and believe that technology and business go hand-in-hand.

**Job Description**:

- Managing the Delivery of Multiple Projects that shall be assigned.
- Having an up-to-date knowledge of each project’s status, issues, dependencies, scope, and resources through an updated report summary and JIRA tickets.
- Assist the Governance & Program Management Lead in ensuring compliance with the Capacity and Demand Process and Procedures.
- Assist in following up with Teams in updating the status of Reports and other details of the Projects.
- Documenting and following up on necessary actions and decisions from related meetings with the Governance & Program Management Lead.
- Assist in Developing Strategies for continuous improvement of the Governance & Program Management Office.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Provide expertise to help expedite decision-making of issues and concerns raised to the Governance & Program Management Lead’s level.
- Creating training and learning materials for Processes and Procedures for improving compliance.
- Providing other Management support as needed.

**Qualifications**:
**Hard skills**
- Bachelor's degree in IT or related field of study.
- 3 or more years of experience in Project Management in the Software Development Industry, in a matrix environment.
- Good Technical Background Understanding.
- Good in speaking and writing in English.
- Working experience with JIRA
- Working knowledge in some Project Management methodologies (i.e Agile / SCRUM / PMP / SaFE / Prince 2 / etc.)
- Certification in any Project Management body is a plus.

**Soft Skills**
- Excellent communication skills, both written and verbal.
- Smart working habits
- Ability to at point work under pressure (doesn’t happen often but sometimes we have deadlines)
- Ability to work effectively both independently and as part of a team.
- Excellent analytical and problem-solving abilities
- Documentation management and ability to use project management tools
- Attention to Details
- Time management skills with the ability to meet deadlines

Additional Information
**What do we expect from you?**

The Engineering Team has started the implementation of delivery standards, determining models for capacity versus demand, planning prioritization, and initial progress reporting. We need the help of somebody that can grow, mature, improve, and continue the adoption of these set policies to start with. We understand the need for detailed management and inter Project Coordination together with the Team Leads, Engineering Coordinators, and the Governance & Program Management Lead, which we expect from you. Eventually, you should have an overview and control of the delivery and tasks to a point that we would like to have a regular status report in which we provide details on what Engineering is working on, delivery estimated dates, issues, constraints, and dependencies from other areas of the Engineering and of the Business. You will be able to assist the Program Management Lead on capacity management and another corporate initiative that may be required.

In addition, this role is expected to be hands-on. There will be no additional people apart from the Governance & Program Management Lead (who is also hands-on) to support directly into the process. Indirectly you will have the support and help of multiple teams or people, such as team leads, engineering coordinators, data and analytics team, etc. however when it comes to project delivery management, this will need to be done by you.

**How does your first month look like?**

Your first day will involve getting to know the team, the product, the process, and the projects. Knowing each status and understanding where each project is will take approximately one to two weeks. By the third or fourth week, you should have started to have clarity in the details of each project in both technical and business scope, where they are, with an updated status report summary, and JIRA tickets.

By the fifth to sixth week, you should have already some mastery of each pro

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