F&b Captain

**About us**
Welcome to Holiday Inn & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World.

You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps away from Dhahran Mall. In addition to three Worldly dining outlets, guests may take advantage of a variety of amenities like a pool and an award-winning Spa & Health club to relax and unwind. With more than 4000 square meters of meeting space, business travelers are also accommodated for.

**Your day to day**
Some of your day to day responsibilities are:
Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift

Be attentive to guest’s needs

Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty

Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction

Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service

May receive guest payments and process transactions as outlined in the cash and charge procedures as needed

**What we need from you**
What we needs from you
- Formal F&B training preferred.
- 1 year or equal experience in the same field preferably in Middle East Resort environment is an advantage
- Being passionate about people and service.
- Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisor
- Handling, carrying or lifting items weighing up to 50 pounds / 23 kilograms (bar ware, carts, boxes, bottles, etc.)
- Have the ability to work a flexible schedule including nights, weekends and/or holidays

**What we offer**
Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Job Reference: EMEAA37157