![Multmedia Club](https://media.trabajo.org/img/noimg.jpg)
Account Manager
3 weeks ago
Multimedia Club is looking for an Account Manager to play a key role in our Marketing agency.
The Account Manager will work exclusively with our Partner Team to help grow and retain their customer base. They also communicate directly with current clients regarding their advertising campaigns, renewal, performance, metrics and several additional facets of our emerging technology on a regular basis.
Job Skills & Responsibilities:
Effective client interaction/communication to ensure an excellent customer experience
Building rapport and strong relationships with existing client base to increase retention
Media expert in Digital Marketing
Ability to explain complex technical concepts to potential and current customers
Solve technical issues; interface with multiple support organizations within Multimedia
Advertising campaign order entry and project management
Help manage all necessary paperwork and assist customers through the on-boarding, including, collecting and processing client payments through the advertising platform
Monitor the performance of all advertising campaigns and report findings to the salesperson and other campaign managers on a regular basis
Responsible for staying on top of all advertising renewals and assisting in running renewal meetings
Assist the salesperson in updating CRM with all prospect and client information
Assist the salesperson with research to prepare for meetings, create proposals, gather articles, and any other types of marketing material as needed
General administrative duties as needed
**Requirements**:
Key Skills
Min 3 years working experience in a marketing, sales, agency (inside or outside) or customer service role
Advertising agency experience preferred
Intellectually curious in the online, digital, and interactive marketing world
Familiarity with CRM tools
Solid acumen in Digital Advertising
Google AdWords experience a plus
Strong Organization skills and track record of being highly responsive
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