Housekeeping Manager- Jeddah

1 week ago

Jeddah, Saudi Arabia The First Group Full time

Overview:
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.

For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.

**Job Description**:

- Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area maintenance, laundry, and linen management.
- Train, supervise, and motivate the housekeeping staff, ensuring that they are well-versed in cleaning procedures and provide exceptional service to guests.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, tidiness, and adherence to established standards.
- Coordinate and prioritize housekeeping tasks, ensuring efficient allocation of resources and timely completion of work.
- Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for timely replenishment.
- Address guest inquiries, concerns, and requests promptly and professionally, striving to exceed guest expectations and resolve any issues effectively.
- Collaborate with other departments, such as Front Office and Maintenance, to ensure smooth operations and timely resolution of maintenance-related issues.
- Assist in the development and implementation of housekeeping policies, procedures, and quality standards to meet guest satisfaction and regulatory requirements.
- Assist in the recruitment, training, and performance evaluation of housekeeping staff.
- Implement and enforce safety and security procedures to ensure the well-being of guests and employees.
- Stay updated on industry trends, best practices, and emerging technologies in housekeeping and implement innovative solutions where applicable.

Desired Skill & Expertise:

- Proven experience in housekeeping operations, preferably in a hotel 4/5* property.
- Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards.
- Excellent leadership and team management skills.
- Exceptional organizational and multitasking abilities.
- Strong attention to detail and commitment to delivering high-quality service.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and meet deadlines.
- Proficiency in using housekeeping management systems and related software.
- Knowledge of health and safety regulations and practices.
- Flexibility to work shifts, including weekends and holidays.

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