Director of Operations

4 days ago

Riyadh, Saudi Arabia Ericsson Full time

**About this opportunity**

The Managed Service Operations Director is the main responsible for the MS organisation, including long term objectives and leading and managing daily operation.

**What you will do**
- Manage the network operations organizations in gaining high efficiencies.
- Ensure the overall management and operations of the customers’ network within defined service delivery specifications, targeting SLA fulfillment.
- Manage the relationship at various levels of works with the customer, ensuring customer satisfaction.
- Be responsible for the well being of all staff in terms of their working environment and conditions of employment.
- Conduct or participate in recruitment interviews for selection of personnel.
- Be able to recognise the training requirements for personnel and give coaching where applicable and prioritise competence development as required for the service delivery.
- Ensure the MS organisation is adequately staffed at all times with the required competence levels.
- To manage / monitor risk and support preventive/corrective actions required.
- To manage / monitor and support achieving the targets for project profitability and billability.
- Provide the MS stakeholders (Customer & Ericsson MU) with performance reports on a scheduled/regular basis.
- Attend management meetings and represent the MS Operations and coordinate with other Units in the MU and within the customer organisation.
- Be responsible and accountable for contractual KPI’s / SLAs
- Be available 24 x 7 for intensified network outages
- Accountable and responsible for network defects and outages to resolution
- Accountable for the availability of spare parts for the resolution of network defects.

**You will bring**
- Degree in Electrical Engineering/ Telecommunication Engineering/Computer Science/Computer Engineering or equivalent work experience.
- Have a proven experience of 7 years in Resource Operation and Maintenance of Telecom networks.
- Have a good management background in the telecommunication industry preferably in the Operation or Support capacity.
- outstanding knowledge and skills in Business Understanding
- Highly developed knowledge and skills in Financial understanding
- outstanding English language
- Good usage of IS/IT
- Good knowledge in Project Management (PM certified desirable)
- Highly developed knowledge in MSTOP
- Highly developed Leadership knowledge and skills, specifically to be Business Manager, Innovator, Competence Developer and Relationship builder
- Highly developed Communication knowledge and skills, including presentation, interpersonal and influencing skills
- Highly developed Customer management and skills, including relationship building and influencing skills

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
Req ID: 733511

  • Operations Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CG Resourcing Full time

    The RoleMy client is a leading project management company with an excllent reputation a track record of working on some of saudi arabia largest projects. They are currently looking to strengthen their head office team and are looking to recruit an experienced Operations Director. The Operations Director shall ensure that the consultancy management Business...

  • Director of Finance And Operations

    3 weeks ago

    Riyadh, Saudi Arabia Partanna Full time

    This is a full-time remote role for a Director of Finance And Operations. The Director of Finance And Operations will be responsible for financial planning, financial statements, analytical skills, finance, and financial reporting. The role will involve managing financial operations, developing and implementing financial strategies, analyzing financial data,...

  • Director of Finance And Operations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Partanna Full time

    This is a full-time remote role for a Director of Finance And Operations. The Director of Finance And Operations will be responsible for financial planning, financial statements, analytical skills, finance, and financial reporting. The role will involve managing financial operations, developing and implementing financial strategies, analyzing financial data,...

  • Director of Operations

    3 weeks ago

    Riyadh, Saudi Arabia Mandarin Oriental Hotel Group Full time

    **Position**: Director of Operations (Full time #539365) **Property / Office**: Al Faisaliah Hotel, Riyadh **Location**: Riyadh, Saudi Arabia **Scope of Position**: Oversee the operations of the hotel and provide professional advisory and executive support to the General Manager. **Responsibilities**: **Assisting the General Manager**: - To translate...

  • Operations Director

    3 months ago

    Riyadh, Saudi Arabia Shafaq International Trading Full time

    Job SummaryWe are supporting an International engineering services organization on a 5-year project in Riyadh, Saudi Arabia.We are looking for a candidate with experience in the region to lead a brand new project as part of the regions largest infrastructure programmes.Interviews will be taking place within 5 days of application if shortlisted by our...

  • Operations Director

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Shafaq International Trading Full time

    Job SummaryWe are supporting an International engineering services organization on a 5-year project in Riyadh, Saudi Arabia.We are looking for a candidate with experience in the region to lead a brand new project as part of the regions largest infrastructure programmes.Interviews will be taking place within 5 days of application if shortlisted by our...

  • Operations Director

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Shafaq International Trading Full time

    Job SummaryWe are supporting an International engineering services organization on a 5-year project in Riyadh, Saudi Arabia.We are looking for a candidate with experience in the region to lead a brand new project as part of the regions largest infrastructure programmes.Interviews will be taking place within 5 days of application if shortlisted by our...

  • Operations Director

    4 weeks ago

    Riyadh, Saudi Arabia Shafaq International Trading Full time

    Job SummaryWe are supporting an International engineering services organization on a 5-year project in Riyadh, Saudi Arabia.We are looking for a candidate with experience in the region to lead a brand new project as part of the regions largest infrastructure programmes.Interviews will be taking place within 5 days of application if shortlisted by our...

  • Director of Operations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full time

    Position: Director of Operations (Full time # Property / Office: Al Faisaliah Hotel Riyadh Location: Riyadh Saudi Arabia Scope of Position: Oversee the operations of the hotel and provide professional advisory and executive support to the General Manager. Responsibilities: Assisting the General Manager:To translate and execute strategies into operational...

  • Operations Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mindfield Resources Full time

    Our Client: A reputed business house in the QSR industry is looking to hire an Operations Director based in KSA.Your Role: Oversee day-to-day operations and supply chain management for all QSR outlets, ensuring consistency and quality through standard operating procedures. Conduct regular site visits and set KPIs to evaluate operational efficiency and...

  • Director of Finance And Operations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Partanna Full time

    Company Description Partanna is a technology company that is pioneering commercially scalable carbon-removal solutions. Our innovation is capable of generating top-performing, tech-based carbon removal credits in a fast-growing global market. By delinking development from pollution, our vision is to jump-start a new era of nature-positive construction. Role...

  • Director of Communications

    2 weeks ago

    Riyadh, Saudi Arabia BAE Systems Full time

    **Director of Communications Operations** **GG14** **Riyadh** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel safely...

  • Director of Operations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia TAIT Towers Full time

    TAIT Towers is the Market Leader in designing, constructing and delivering world-class solutions for live experiences.Whether it's creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary...

  • Operations & Support Program Director

    2 months ago

    Riyadh, Saudi Arabia MBR Partners Full time

    Operations & Support Program Director MBR Partners is seeking a senior Operations Program Director for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects. **Education**: - Master's degree in management or technology field (Highly preferred) Or Bachelor's Degree in Computer...

  • Operations & Support Program Director

    4 weeks ago

    Riyadh, Saudi Arabia MBR Partners Full time

    Operations & Support Program Director MBR Partners is seeking a senior Operations Program Director for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects. **Education**: - Master's degree in management or technology field (Highly preferred) Or Bachelor's Degree in Computer...

  • Lafeef Operations Director

    2 months ago

    Riyadh, Saudi Arabia Designlab Experience Full time

    **Operations Director** **About Us** At Lafeef we elevate events and environments with carefully curated furniture and accessory collections. We specialize in interior and exterior furniture rental solutions and the styling of spaces through accessories, foliage, and art. Adding a sense of style to any occasion, our team works with our clients to put...

  • Operations & Support Program Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MBR Partners Full time

    Operations & Support Program DirectorMBR Partners is seeking a senior Operations Program Director for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects.Education: Master's degree in management or technology field (Highly preferred) Or Bachelor's Degree in Computer Science,...

  • Operational Sales Director

    4 weeks ago

    Riyadh, Saudi Arabia Jacobs Full time

    **Location**: Riyadh, SA **Category**: Engineering **Job ID**: EST0001YK **Your Impact**: Challenging Today. Reinventing Tomorrow. - We’re invested in you and your success. Everything we do is more than just a project. It’s our challenge as human beings, too. That’s why we bring a thoughtful and collaborative approach to every one of our...

  • Operational Sales Director

    2 weeks ago

    Riyadh, Saudi Arabia Jacobs Engineering Group Inc. Full time

    **Your Impact**: Challenging Today. Reinventing Tomorrow. - We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships._ - At Jacobs, we challenge the status quo and redefine how to solve the world's...

  • Program Operations Director, Ksa Central

    4 weeks ago

    Riyadh, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented Program Operations Director to join our team! In this role you will get to play a key role in the mobilization and execution of our major projects and programs, in this region of the kingdom. What You'll Be Doing: - Supporting the Area Director in deal negotiations, contract development, due diligence and other...