Housekeeping Supervisor

7 months ago


Medina, Saudi Arabia Hilton Full time

Housekeeping Supervisor

A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives

**What will I be doing?**

As a Housekeeping Supervisor, you are responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience. A Housekeeping Supervisor will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Oversee housekeeping operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Housekeeping team
- Competent in property management systems
- Assist other departments wherever necessary

**What are we looking for?**
A Housekeeping Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- High level of commercial awareness and cost control capabilities
- Previous experience of managing a department and Profit and Loss account
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Familiar with Property Management Systems

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Medina, Saudi Arabia Hilton Full time

    A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives **What will I be doing?** As a Housekeeping Supervisor, you are responsible for overseeing all housekeeping operations to deliver an...


  • Medina, Saudi Arabia Hilton Full time

    Housekeeping Order Taker As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following...


  • Medina, Saudi Arabia Hilton Full time

    Housekeeping - Order Taker As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following...


  • Medina, Saudi Arabia Hilton Full time

    As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest...


  • Medina, Saudi Arabia Hilton Full time

    As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest...

  • Housekeeper

    5 months ago


    Medina, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 24070814 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **El impacto que generará** Un huésped entra en una de...

  • Laundry Supervisor

    7 months ago


    Medina, Saudi Arabia Hilton Full time

    A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What will I be doing?** As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest...

  • Laundry Supervisor

    5 months ago


    Medina, Saudi Arabia Banyan Tree AlUla Full time

    **Laundry Supervisor** A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What’s in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our...

  • Machine Operator

    5 months ago


    Medina, Saudi Arabia Mada Gypsum Full time

    * Follow safety rules report near miss and incident to your supervisor you are responsible for your own safety and watch for safety of your working colleague. - Follows and adheres to set standard parameters (Quality, Production,....) and to instructions given By your supervisor - Follow the instruction given by your Supervisors / Managers - Fill up your...

  • Guest Relations

    5 months ago


    Medina, Saudi Arabia Hilton Full time

    Guest Relations (Supervisor) A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you...

  • Hk Floor Supervisor

    7 months ago


    Medina, Saudi Arabia PULLMAN Full time

    Responsible for smooth operation of the floor assigned. - Supervise Room Attendants - Organises and facilitates the room making process. - Daily allocation of rooms and deep cleaning tasks to Heartists. - Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor. - Checks the occupied and departure rooms, giving...


  • Medina, Saudi Arabia Talent Pal Full time

    Bring your experience, build your career. Join us and you’ll be part of a sustainable company with a $11.7 Billion turnover, employing 33,000+ people, a reputation for excellence and operations in 47 countries. We currently have a fantastic opportunity for (x6) Operator in our plant in Saudi Arabia Jeddah and Dammam which produces aluminum beverage cans....

  • Laundry Supervisor

    5 months ago


    Medina, Saudi Arabia Crowne Plaza Hotels & Resorts Full time

    **About us: -** At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace the...

  • Guest Relations

    5 months ago


    Medina, Saudi Arabia Hilton Full time

    A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on the Front Office...

  • Tamayyaz- Receptionist

    6 months ago


    Medina, Saudi Arabia AccorHotel Full time

    **Company Description** “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” - Prepare for daily arrivals in terms of room allocation, check...


  • Medina, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Income Auditor

    5 months ago


    Medina, Saudi Arabia Crowne Plaza Hotels & Resorts Full time

    **About us: -** At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace the...