Supervisor-guest Relations

4 months ago

منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24032659

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Agent-guest Relations

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24145733 **Job Category** Rooms & Guest Services Operations **Location** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Hotel Cleanliness Supervisor

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24033708 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being...

  • Agent-guest Relations

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 24145733 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Suministrar indicaciones e información a los...

  • Night Manager I

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24032254 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...

  • Coord-housekeeping

    3 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24076943 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...

  • Agent-guest Relations

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **İş Numarası** 24145733 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği...

  • Attendant-operations

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24034548 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other...

  • Agent-guest Relations

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **Stellenangebotsnummer** 24145733 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management - Marriott tritt als Arbeitgeber für Chancengleichheit...

  • Attendant-recreation

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24054982 **Job Category** Golf, Fitness, & Entertainment **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Non-Management *** Encourage, recruit, register, and schedule guests to...

  • Agent-guest Relations

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **N. Posizione** 24145733 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...

  • Maintenance-helper

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24100823 **Job Category** Engineering & Facilities **Location** Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Fix minor plumbing problems such as unclogging drains, plunging...

  • Agent-guest Relations

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24145733 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management - Marriott International souscrit au principe de...

  • Runner-linen

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24034565 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Transport linen carts with clean laundry from laundry room to...

  • Recreation Experience Expert

    3 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24054985 **Job Category** Golf, Fitness, & Entertainment **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Non-Management *** Serve as a key resource for all recreation activities...

  • Housekeeper-public Area

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24034568 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Clean public and employee restrooms and showers. Clean glass...

  • Mechanic-HVAC Ii

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24066984 **Job Category** Engineering & Facilities **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Non-Management *** Inspect, repair, and maintain HVAC, air quality control, and...

  • Purchaser

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24032217 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Courtyard by Marriott Kudai Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Calculate figures for food...

  • Duty Manager

    4 months ago

    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24085519 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...

  • Hotel Cleanliness Supervisor

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24151410 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas,...

  • HR & Government Relations Coordinator

    1 month ago

    مكة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24145086 **Job Category** Human Resources **Location** Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean...