Telematics Technician

**Tenderd**
**Telematics Technician**
- **Company Profile**_
Tenderd is a technology platform that includes a heavy equipment rental marketplace and a fleet management system that enables companies to manage their fleet utilization, maintenance, and other commercial activities. Companies use Tenderd to manage their fleet and capture critical equipment specific utilization for equipment such as excavators, forklifts, trucks, motor bikes, generators and yachts.

We are the first company in the GCC to be accepted into the prestigious Y-combinator accelerator in Silicon Valley. Our goal is to build the largest and most effective asset management platform and global marketplace for heavy industries.

We are a start-up run by a small tight-knit team, tackling a large and exciting problem.
We are committed to revolutionizing the management of commercial fleets and other efficiencies enabled by our groundbreaking technology.
- **What you will be doing**:_
The Technician will be working with both internal teams and external customers in relation to digital services work, installation, test, repair/troubleshooting and maintenance of telematics equipment.
- **What can we offer**_
- Competitive Salary with targets bonus
- The chance to work with an amazing team
- A People-first culture, because we only succeed if you’re happy
- **Preferred skills / past experience**_
- 5+ years experience as a Telematics Technician
- History of working with fleet & asset management systems
- Experience reading and interpreting vehicle schematics
- Ability to multitask, prioritize, and manage time efficiently
- Ability to analyze problems and strategize for better solutions
- A strong work ethic and ability to communicate well, especially around complex and sophisticated technology products and solutions
- Excellent interpersonal skills and communication with all levels of management
- Possesses the ability to diagnose electrical systems (subsystems) down to component level without supervision; also able to read, follow, understand, and communicate schematics.
- Basic computer skills
- Comfortable in a start-up environment
- Valid driver’s license
- Currently in KSA
- **Who are we looking for**_
- Lead and/or perform installations at customer sites for strategic pilot, rollout or beta customers.
- Works to optimize field visits to increase installation/diagnostic efficiencies

Work with installation and repair of other technology and telematics devices
- Has ability to work independently and can make sound judgment decisions independently. Assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
- Maintains a clean and safe work area, adheres to all safety procedures; to include wearing appropriate PPE at all times, maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
- Provide device installation, support and expertise using Tenderd devices (Telematics, Sensors, Camera)
- Collect and provide technical vehicle installation information to the internal team and knowledge base coordinator to produce installation Guides, manuals and videos.
- Communicates job status (Installation, Troubleshooting and completion) with supervisor to receive the subsequent assignment.
- Work closely with Product team on new product development, testing and documentation
- Define installation/best practices procedures for all new products