Senior Solutions Operations Specialist

3 weeks ago

Riyadh, Saudi Arabia Mozn Full time

Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for some of the largest government organizations, as well as many large corporations and startups.

We are in an exciting stage of scaling the company to provide AI-powered products and solutions both locally and globally that ensure the growth and prosperity of our digital humanity. It is an exciting time to work in the field of AI to create a long-lasting impact.

We are seeking a Senior Solutions Operations Specialist to join our team. In this role, you will be responsible for developing and implementing department-wide quality control measures, recommending new procedures/tools to enhance day-to-day operational efficiency, maintaining effective communication with top managers, directors, staff members, and vendors to ensure adherence to protocols across key touchpoints, as well as providing assistance to the Solutions Lead in the development, planning, leadership, and coordination of operational activities.

**As a Senior Solutions Operations Specialist, your daily workload might include**:

- Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary.
- Communicate and coordinate with staff members, including the executive operations team, and vendors to ensure that project goals, requirements,, and stakeholder expectations are met.
- Onboard and train new employees to ensure that they adhere to standard operating procedures.
- Monitor project expenses and budgets in coordination with the finance department.
- Coordinate with different departments to achieve optimal work production across the board.
- Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
- Assist with the implementation of new processes and procedures.
- Track and report on operational performance.

**Requirements**:

- Bachelor's degree in Business Administration, Management, or a related field.
- 3-5 years of experience in project management or project operation or similar role.
- Previous experience in management consulting firms is a plus.
- Proven organizational and coordination skills, with the ability to manage multiple projects simultaneously.
- Experience in project management and managing projects from inception to final delivery, ensuring adherence to timelines and high-quality standards.
- Excellent attention to detail and proficient analytical and problem-solving skills.
- Self-sufficiency and an ability to work with mínimal supervision.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.

**Benefits**

**We think you'll enjoy working at Mozn. Here's why**:

- You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.
- You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
- The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best
- You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
- We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves

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