Supply Chain Applications Senior Systems Analyst
1 week ago
**Accountabilities**
- Analyze business processes, identify documentation, simplification, automation and improvements opportunities in operations and recommend the implementation of new systems and processes in agreement with the business partners
- Adhere to standard project management processes, tools and methodology by ensuring good architecture, scope, CPM, resource roles and clear deliverables from initial stage up to post-implementation support.
**Deliverables**:
- Ensure completion of deliverables and adherence to timelines; track milestones and timelines across projects and institute necessary work flow, personnel and financial resource allocations, making alterations when necessary to meet expectations of clients; analyze and resolve issues that have the potential to jeopardize performance and/or ability to meet agreed upon deliverables; analyze financial and operational reports.
**Strategic & Tactical Plans**:
**Cost Estimates**:
**Department Management**:
- Establish KPI for Systems Availability, Reliability and Security and monitor them in order to meet or exceed Business Service Level Objectives.
- Manage the department performance by developing departmental KPIs and cascading the division SMART objectives and monitoring the performance by providing regular feedback, through conversations, appraisals, coaching, knowledge transfer, to ensure the achievement of the agreed objectives set and the development of the employees.
- Lead IT resources development, through appropriate training and supervision. Train and guide business super users and end-users in general, by providing them ongoing support and developing their capabilities to ensure the best utilization of the Corporate Applications and to maximize their performance
- Manage and develop the department Standard Operating Procedures (SOPs), policies, procedures, processes, structure and SLAs to ensure the effectiveness and standardization of the department operations.
Employee’s duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
**Work Environment**
- Indoors : 100%
- Outdoors : 0%
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM - 6:00 PM (1 hour break)
**Job Requirements**
**Education
- BSc in IT (MIS)
**Experience
- 3 Years of Experience
**Computer Skills
- MS Office Suite
- PMP
**Languages
- English
- Arabic
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